Overview
About WakeMed:
At WakeMed, we live the WakeWay to Excellenceputting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and were looking for Medical Assistants who share that mission.
Position Summary:
As a Medical Assistant at MyCare 365, youll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. Youll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.
What Youll Do:
- Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
- Support providers with procedures, exams, and follow-up care
- Coordinate referrals, lab orders, and patient education
- Maintain a clean, safe, and organized clinical environment
- Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
- Collaborate across departments to ensure smooth patient flow and continuity of care
WakeWay to Excellence How You Show Up
As part of WakeMed, youll embody our core behaviors:
- Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
- Teamwork: Collaboration, pride in your work, and support for your teammates.
- Commitment & Accountability: Safety first, integrity always, and striving for excellence.
- Communication: Clear, courteous, active listening that puts patients first.
- WakeWay 2 Excellence: Reducing waste, improving workflows, and supporting
What Were Looking For:
- Completion of an approved accredited Medical Assistant program
- American Academy of Medical Assistants,
- American Medical Technologists,
- American Registry of Medical Assistants and the
- National Center for Competency Testing
- Current certification (CMA, RMA, or equivalent) preferred
- Flexibility to meet the schedules and needs of the MyCare 365 location
- Strong communication and teamwork skills
- Experience in an ambulatory or outpatient setting is a plus
- Commitment to WakeMeds values of respect, integrity, and excellence
Why WakeMed?
- A culture that puts people firstpatients and team members alike
- Opportunities for growth and development
- Competitive benefits and wellness programs
- A mission-driven organization making a real impact in our community
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Licensure
Not Applicable
Education
High School Diploma or Equivalent Required
Experience
1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program