Medical Assistant - Prosano Care Center Chander/Gilbert area

About Prosano Health Solutions:

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, has launched an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. And, in every market we serve, we assure that a customized, high-value system of care is available for our members. Together, we will set the standard for how healthcare can and should be delivered in our State.

Why Join Our Team?

Here's the fun part. We are growing our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people's lives.

If you share this vision and desire to do something different...we look forward to talking to you!

For more information, please reach out to our Talent Acquisition team.

This position is onsite within the state of AZ only. This onsite work opportunity requires residency, and work to be performed, within the State of Arizona.

PURPOSE OF THE JOB

The Medical Assistant will be a key contributor to our first-class care team at Prosano Health Solutions. The Medical Assistant will have end-to-end responsibility for the direct patient care experience. This role is core to partnering with the care team in supporting patients in their journey toward their best health. This position has an emphasis on customer/patient care excellence, privacy, compliance, and serving in a dynamic health setting.

QUALIFICATIONS

REQUIRED QUALIFICATIONS

Required Work Experience

• 1 year of experience in a medical office environment

Required Education

• High school diploma or GED
• Completed a medical assistant certification program

Required Licenses

• An Active Arizona fingerprint clearance card

Required Certifications

• Have a medical assistant certification or complete a medical assistant certification program and obtain a medical assistant registration or certification within one year of hire.
• Have a Basic Life Saving (BLS) certification at time of hire

Required Clinic Protocols

This position will complete all necessary onboarding/orientation activities, as needed or directed including:

• Completion of N95 Mask Fit Testing within 30 days of hire
• Completion of all required vaccinations to work in clinic before clinic start date

PREFERRED QUALIFICATIONS

Preferred Work Experience

• 3 years of experience in a medical office environment

Preferred Education

• N/A

Preferred Licenses

• An Active Arizona Driver's license with acceptable driving record and reliable transportation

Preferred Certifications

• N/A

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Establish a strong rapport with the patient, to include delivering an exceptional patient care experience.
• Prepare patients for their visit to include communicating details around their scheduled visit, explaining all relevant information clearly, taking vitals, and completing updates to patient records as required.
• Prepare equipment and examination rooms, and ensure clean instruments are available for the daily care center operations.
• Operate and maintain medical equipment ensuring proper sterilization and cleanliness.
• Assist provider with medical treatments, procedures, exams, and diagnostic tests.
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
• Administer medication and injections as directed by Primary Care Provider (PCP).
• Answer phones, handle correspondence and perform all necessary functions aligned to operational workflows.
• Provide cross collaboration for multi-care center support.
• Perform all other duties as assigned.
• This position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week. Working hours may include extended hours.
• This position requires 100% on-site work at the care center location and may also involve movement between clinics as needed.
• The Medical Assistant must be able to perform physical tasks associated with patient care, including standing, walking, bending, and lifting. This role requires the ability to safely lift and/or move up to 25 pounds including handling clinical supplies and equipment.

COMPETENCIES

REQUIRED COMPETENCIES

Required Job Skills

• Electronic Medical Records experience
• Ensure patient confidentiality and adhere to HIPAA guidelines
• Understanding of Quality Compliance
• Strong Infection Control practice
• Understanding of Medical Terminology
• Phlebotomy experience with venipuncture and processing labs under CLIA waived practices

Required Professional Competencies

• Excellent interpersonal skills to include maintaining courteous, friendly, and effective communication with patients, team members and external parties
• Strong communication skills using multiple modalities (virtual and in-person)
• Strong collaboration skills
• Empathy and advocacy
• Exceptional organizational skills and detail oriented

Required Leadership Experience and Competencies

• N/A

PREFERRED COMPETENCIES

Preferred Job Skills

• N/A

Preferred Professional Competencies

• N/A

Preferred Leadership Experience and Competencies

• N/A

Our Commitment

Prosano Health Solutions does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Prosano Health Solutions. If interested in this position, please apply.