Medical Assistant

About Sound

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine.

Why join us?

• A remote-first culture that values flexibility and collaboration
• Opportunities to grow your career while making a real impact
• A team that champions inclusivity, innovation, and excellence

Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare.

Sound Physicians offers a competitive benefits package inclusive of the items below, and more:

• Medical insurance, Dental insurance, and Vision insurance
• Health care and dependent care flexible spending account
• 401(k) retirement savings plan with a company match
• Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy
• Ten company-paid holidays per year

We also offer a $1,000 retention bonus paid in two installments, $500 after the first 6 months, $500 at 1 year.

About the Team

We are looking for an enthusiastic Medical Assistant to help us reach our Sound Critical Care goals. In 2020, Sound’s critical care team cared for over 115,000 ICU patients across the nation, a number that continues to grow year after year. We welcome your valuable skills and experience adding to our strengths while creating new partnerships.

This Medical Assistant will work on a team supporting 6 Providers, along with 3 other Medical Assistants, in a fast-paced Pulmonary Clinic.  They will report up to a Program Manager.

Each day, our team fosters their unique talents, demonstrating a passion for innovation and renewed commitment to those we render services to.  By empowering each other we provide an enhanced environment delivering efficient and exceptional care throughout our organization.

About the Role

Would you like to unlock your career potential in a fast-paced environment with a leading medical group dedicated to improving quality and reducing the cost of healthcare for our patients?  The Medical Assistant, Critical Care provides local support to improve the efficiency  of operations for the Pulmonary and Critical Care programs, by providing administrative and clinical services by perfecting processes. This position will work Monday through Friday, 7:30AM-4:30PM. 

Essential Duties and Responsibilities

• Patient care: including vital signs, medication updates, spirometry, phlebotomy, injections, O2 recertifications, and other testing as necessary
• Greeting patients and updating patient medical records
• Scheduling appointments
• Assisting in facilitating positive relationships among physicians, office staff and patients
• Completing insurance forms and other correspondence
• Arranging for hospital admissions and laboratory services
• Completing patient medical histories
• Assisting with scheduling tests and treatment
• Preparing, cleaning and maintaining exam and treatment rooms
• Preparing patients for examination, and assisting the physician during exams
• Instructing patients on medications and special dietary instructions
• Providing verbal or faxed prescriptions
• Administering medications as directed by physician
• Making prior authorization calls
• Managing prescription and pharmacy calls
• Other duties as assigned

Values

• “Can-do” Attitude: Proactively seeks assignments, solutions and takes action where and as needed
• Coachable: Demonstrates a willingness to accept feedback from others and put it into practice
• Customer-focused: Puts customer (internal and external) needs first and makes customers their top priority
• Eager to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process
• Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done
• Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people
• Patient: Demonstrates the ability to take a deep breath and stay calm, even when frustrated or stressed; sets the standard for others to follow
• Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course
• Resourceful: Proactive willingness to utilize available information and tools to figure things out
• Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction
• Strategic Thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action
• Team Player: Proactively seek to work with others to accomplish a common goal. Willingness to share challenges and successes with others

Knowledge, Skills, and Abilities

• MA certification
• Knowledge of medical terminology

Education and Experience

• High School Diploma
• 1-2 years in healthcare industry (hospital, physician practice or insurance)
• Electronic Medical Records experience

Pay Range

• $18-$21 per hour.  Exact pay will be determined based on candidate experience and geographical location. 

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. 

This job description reflects the present requirements of the position.  As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.