Highlights
The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Numbers & Facts
| Location | St Louis |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1986 |
| Website | https://www.mercy.net/ |
Description
Find your calling at Mercy!
Assists the physician and office staff with performance of patient care activities consistent with the established standards of nursing practice. The incumbent in this position shall carry out his or her responsibilities and integrate into his or her work ethic the Mercy Philosophy of caring for the sick and suffering, respect for human life and the dignity of each person, applying Christian values to all crucial human issues in the area over which he or she has responsibility. In communicating with patients, families, visitors and co-workers, a caring, friendly, personal and professional
approach is expected. Performs related duties as assigned. All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.
Position Details:
Medical Assistant - Pediatrics Clinic
Mercy Clinic Pediatrics - Fenton
1203 Smizer Mill Road, Suite 108, Fenton, MO
Full-Time | 40 Hours Weekly
Overview
Mercy Clinic Pediatrics in Fenton is seeking a compassionate, energetic, and patient-focused Medical Assistant to join our pediatric team. This position is essential in delivering high-quality care to infants, children, adolescents, and their families while supporting providers in a busy outpatient clinic setting.
The ideal candidate is organized, adaptable, and passionate about creating a positive experience for pediatric patients and their families. As a member of Mercy, you will embrace our mission of providing compassionate care while demonstrating professionalism, respect, and exceptional customer service.
Key Responsibilities
Clinical Duties
- Room pediatric patients and obtain accurate vital signs, height, weight, and developmental information
- Assist physicians and advanced practice providers during examinations and procedures
- Administer immunizations and injections according to established protocols
- Perform point-of-care testing
- Complete medication reconciliation
- Prepare and maintain examination rooms and clinical equipment
- Stock supplies and ensure exam rooms are clean and ready for patient care
- Document patient information and maintain accurate electronic medical records
- Enter diagnostic and ancillary orders as directed by providers
- Communicate effectively with providers regarding patient concerns and follow-up needs
Administrative Duties
- Schedule appointments and coordinate patient follow-up visits
- Manage patient messages and assist with prescription refill requests
- Process referrals to specialists and ancillary services
- Obtain insurance prior authorizations and precertifications
- Assist with medical record requests and releases
- Support patient registration and care coordination activities as needed
Patient & Family Support
- Educate patients and caregivers on medications, immunizations, treatment plans, and preventive care according to clinic policy
- Provide excellent customer service to patients and families
- Demonstrate sensitivity and understanding of varying developmental stages and cultural backgrounds
- Foster a welcoming and supportive environment for children and families
Compliance & Quality
- Maintain compliance with HIPAA and patient confidentiality standards
- Follow OSHA guidelines, infection prevention practices, and PPE requirements
- Adhere to Mercy Quality and Safety policies
- Participate in competency reviews of other Medical Assistants when a Lead MA is unavailable
- Maintain clinical competencies and required certifications
Qualifications
Required
- High School Diploma or GED
- Strong communication, organizational, and customer service skills
- Ability to work effectively in a fast-paced pediatric environment
- Commitment to compassionate, family-centered care
Preferred
- Graduate of an accredited Medical Assistant program
- Certified Medical Assistant (CMA)
- One year of patient care or medical office experience
- Experience administering vaccines and caring for pediatric patients
- Experience with referrals, insurance authorizations, and electronic medical records
Training Requirements
- New hires must successfully complete Mercy's Medical Assistant Clinic Academy training program.
- Medical Assistants advancing through the career ladder must complete required MA competencies.
Why Mercy?
At Mercy, we are committed to helping our coworkers grow professionally while providing exceptional care to the communities we serve. Join a collaborative pediatric team dedicated to supporting the health and well-being of children and families throughout every stage of development.
If you are passionate about pediatric care and making a difference in the lives of children and families, we encourage you to apply today.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
About Company
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.
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