Position Description
This description identifies the major responsibilities of this position. It is not intended to include all aspects of the position such as additional duties assigned by supervisors and the requirement for flexibility in assigning other staff for the Agency's overall benefit.
Lines of Authority
This position has no supervisory responsibilities.
This position is supervised by the Medical Assistant Supervisor and Medical Practice Director.
Position Summary
This position promotes and restores patient's health by maintaining the day-to-day operation of the patent care area; assisting support staff; working with the clinic provider to assure physical and psychological support for patients at the level for which the Medical Assistant was trained and certified. This position has been identified as a safety sensitive position that includes tasks or duties (i.e., driving) that the employer in good faith believes could affect the safety, health or reputation of the Agency, participants, the employee performing the task or others.
Responsibilities
- Responsible for rooming patients, which includes, but is not limited to, obtaining vital signs, patient history, medication reconciliation, and setting up for in-office procedures
- Administers medications and immunizations, as ordered by the provider
- Administers long-acting injectable prescription medication, as ordered by the provider
- Responsible for processing telephone messages and facilitating communications between patients and providers
- Responsible for following prescription refill procedures
- Assists the providers with patient education as it pertains to their ongoing health care, and in alignment with the Patient Centered Medical Home philosophy
- Protects patients and employees by complying with infection control policies and protocols, following medication administration and storage procedures, and controlled substance regulations
- Performs waived testing and other laboratory functions, as ordered by the provider
- Performs venipuncture and other procedures at the level for which they are trained
- Performs COVID testing and COVID vaccine administration, as ordered by the provider
- Responsible for ensuring medication and medical supplies area is stocked through routine inventory and communication with supervisor
- Ensures exam rooms are stocked with appropriate supplies
- Responsible for accurate and timely completion of paperwork
- Responsible for ensuring progress notes are completed and submitted in the EHR in alignment with agency policy
- Responsible for prior authorizations for medications and/or medical supplies
- Ensures quality patient care in alignment with the Patient Centered Medical Home philosophy through collaboration with the interdisciplinary team
- Reports communicable disease to County Health Department, as needed
- Works with medical secretary and doctor to provide appropriate coverage
- Assists in emergency situations
- Completes required annual trainings as required by Agency policy
- Other duties assigned by supervisor
Qualifications Required
- HS diploma or GED plus Medical Assistant certificate from an accredited program
- Possess valid driver's license with acceptable driving record, MVD report, home telephone and reliable transportation
- Familiarity with medical terminology and electronic health records
- Must obtain and maintain a fingerprint clearance card and successful completion of a background check
Qualifications Preferred
- Bilingual English/Spanish or English/Sign Language.
- Previous front and back office experience in a primary care setting
Mental and Emotional
- Mental and emotional requirements include prioritizing workload, decision-making ability, using sound judgment to field inquiries concerning administrative, clinical and operational concerns and ability to greet and deal effectively with participants, families, staff and community members.
Physical
- Long periods of sitting, ability to bend, lift and carry up to 50 pounds
- Able to operate phone, Fax, copier, and a computer
- Series of Hepatitis B shots or declination of same at hire
- Proof of negative TB test or declination of same at hire
- Encounter occasionally hazards such as, but not limited to, bodily fluids and potentially infectious materials
- Occasionally breathing in gases; occasionally in contact with odors and dust