Medical Assistant - Occupational Health

Essential Responsibilities

• Welcome and prepare patients for their visit while providing professional and compassionate customer service.

• Obtain and document patient histories, vital signs, medications, and other clinical information.

• Room patients and prepare them for examinations and procedures.

• Assist providers with physical examinations, procedures, and treatment as needed.

• Perform occupational health testing and screenings.

• Assist with pre-employment, post-offer, annual, and return-to-work physicals.

• Support the evaluation and treatment of work-related injuries and illnesses.

• Collect, process, and appropriately document laboratory specimens while maintaining chain-of-custody requirements when applicable.

• Maintain accurate and timely documentation in the electronic medical record.

• Assist with medical records, forms, reports, and other occupational health documentation.

• Communicate with employer clients regarding patient services, testing requirements, and follow-up needs while maintaining patient confidentiality.

• Coordinate referrals, follow-up appointments, and additional testing as directed by the provider.

• Maintain exam rooms, medical equipment, and clinical supplies to ensure the clinic is prepared for daily operations.

• Monitor and maintain appropriate inventory of clinical supplies and medications.

• Follow OSHA, HIPAA, infection prevention, safety, and other regulatory requirements.

• Maintain confidentiality of patient and employer information.

• Provide support to other team members as needed to maintain efficient clinic operations.

• Participate in process improvement and other activities that support the goals of Occupational Medicine

Qualifications

• High school diploma or equivalent required.

• Completion of an accredited Medical Assistant program required.

• Previous clinical or Medical Assistant experience preferred; occupational medicine experience is a plus.

• Current CPR/BLS certification or ability to obtain within required timeframe.

• Strong communication and customer service skills.

• Ability to work effectively with patients, providers, employers, and other members of the healthcare team.

• Strong attention to detail and ability to accurately complete clinical and occupational health documentation.

• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.

• Ability to maintain confidentiality and handle sensitive patient and employer information appropriately.

Work Environment

This position works in an Occupational Medicine clinic and interacts with a diverse patient population, including employees seeking care for work-related injuries, pre-employment services, physicals, screenings, and other occupational health needs. The role requires flexibility, teamwork, attention to detail, and the ability to adapt to changing patient volumes and employer needs.