Medical Assistant

Job Title: Medical AssistantJob Description

This Medical Assistant role combines direct patient care with front office responsibilities in a fast-paced healthcare setting. You will support both clinical and administrative functions, ensuring that patients receive high-quality, compassionate care while the practice operates efficiently and in full compliance with HIPAA and office policies. This position offers opportunities for professional growth, ongoing learning, and collaboration with a dedicated healthcare team.

Responsibilities

• Provide both patient care and front office support to ensure smooth daily operations.
• Receive and direct all communications courteously and consistently, adhering to HIPAA guidelines and office policies.
• Answer phone calls promptly, route calls appropriately, and provide accurate information to patients and colleagues.
• Greet patients and visitors in a prompt, courteous, and helpful manner, using a friendly approach that includes smiling, making direct eye contact, and helping patients and visitors feel welcome and valued.
• Assist patients with the sign-in process and respond promptly and professionally to their needs and questions.
• Support financial responsibilities by staying current on reimbursement and billing procedures.
• Accurately verify information on the Audit Journal and ensure all required data is complete and correct.
• Prepare bank deposits and credit card batches, and sign and date completed daily cash receipts to maintain accurate financial records.
• Monitor general office supply inventory and equipment, ensuring adequate stock and functionality.
• Collaborate with team members to identify and fulfill their supply and equipment needs.
• Utilize electronic health record systems, including athena, to document patient information accurately and efficiently.
• Assist with insurance verification and appointment scheduling to support patient access and continuity of care.
• Apply medical terminology and knowledge of neurology, as applicable, in daily tasks and patient interactions.
• Demonstrate a strong sense of accountability for improving the lives of patients and their caregivers in every interaction.
• Work effectively as part of a team, contributing to a collaborative and supportive environment.
• Engage in ongoing education and training to maintain and enhance clinical and administrative skills.
• Deliver high-quality, patient-focused care with professionalism, empathy, and attention to detail.
• Travel to various practice locations as needed to support patient care and office operations.

Essential Skills

• Experience providing both patient care and front office support in a healthcare setting.
• Proficiency with electronic health records, including athena or similar systems.
• Hands-on medical assisting and patient care skills.
• Knowledge of healthcare practices, medical terminology, and basic clinical procedures.
• Experience with insurance verification and appointment scheduling.
• Understanding of billing and reimbursement procedures and ability to support financial workflows.
• Strong customer service skills with the ability to interact professionally and courteously with patients, visitors, and staff.
• Ability to receive and direct communications while strictly adhering to HIPAA guidelines and office policies.
• Strong sense of accountability and commitment to improving patient and caregiver experiences.
• Demonstrated ability to learn quickly and adapt to changing patient needs and practice requirements.
• Exceptional teamwork skills and the ability to collaborate effectively with colleagues.
• Dedication to ongoing education and continuous improvement in both clinical and administrative areas.
• High School diploma or equivalent.
• Certified Medical Assistant (CMA) credential.
• Minimum 1+ year of relevant experience in a medical assistant or similar role, or a strong hospital externship as an alternative.
• Ability and willingness to travel to various locations as required.

Additional Skills & Qualifications

• Experience working in neurology or specialty care environments.
• Prior experience using athena or comparable electronic health record platforms.
• Background in a large hospital or health system setting.
• Demonstrated ability to manage financial tasks such as preparing bank deposits, credit card batches, and daily cash receipts.
• Strong organizational skills for monitoring office supplies and equipment.
• Proven ability to maintain a welcoming and professional demeanor with patients and visitors.
• Motivation to grow within a large healthcare organization and take on additional responsibilities over time.

Work Environment

This role is based in a modern healthcare facility within a large hospital group, offering significant opportunities for growth and professional development. You will work in a clinical and administrative environment that utilizes electronic health records, including athena, and follows structured billing, reimbursement, and documentation procedures. The position operates on a weekday schedule with no weekend shifts, supporting work-life balance. You may be required to travel between various practice locations as needed. The dress code requires professional clinical attire, including scrubs and closed-toe shoes, to maintain a safe and hygienic environment.

Job Type & Location

This is a Contract to Hire position based out of NEPTUNE, NJ.

Pay and Benefits

The pay range for this position is $21.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in NEPTUNE,NJ.

Application Deadline

This position is anticipated to close on Sep 22, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.