Medical Assistant

POSITION SUMMARY:Performs a variety of clinical and administrative duties within the medical practice such as: assisting physicians with patient care, providing information to patients so they may fully utilize and benefit from the clinical services, and handling clerical, environmental, and organizational tasks. This position requires onsite attendance.

Essential Job Responsibilities:

• Fulfills patient care responsibilities as assigned by physician or healthcare personnel – ARNP, PA - that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information.
• Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and updating charts to ensure that information is complete and filed appropriately.
• Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment according to department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; and restocking exam/procedure rooms.
• Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; sharing problems relating to patients and/or staff with immediate supervisor.
• Fulfills clinical medical assisting responsibilities per Florida state law
• Receives, screens, routes and responds to incoming telephone calls.
• Takes accurate messages and ensures timely delivery.
• Greets guests and provides appropriate assistance and information.
• Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.
• Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.
• Determines and accepts required payments, including co-pays and deductibles.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Assist with coordination of activities related to insurance pre-certification / authorization
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Work Experience:

• High school diploma or GED equivalent
• Completion of a medical assistant training program
  • Certified Medical Assistant – preferred
• Six (6) months experience in a medical office environment.

OR

• High school diploma or GED equivalent
• Two years or more experience in a medical office environment or within a healthcare position; i.e., Certified Nursing Assistant, Home Health Aide, etc.

Certification:

• Current BLS – Basic Life Support Certification – obtained prior to hire date
• Certified Medical Assistant – preferred
• Registered Medical Assistant – preferred