Medical Assistant II

Position: Medical Assistant II (Certified)

Location: 955 Little Brittain Road, New Windsor, NY, 12553

Division: Clinical Operations

Department: Gastroenterology

Classification: Non-Exempt Hourly

Reports to: Practice Manager/Director or Clinical Supervisor

About Premier Medical Group:

Premier Medical Group of the Hudson Valley is a leading multi-specialty medical practice dedicated to delivering exceptional, patient-centered care across multiple locations in New York. With over 550 employees and a strong provider network, we are committed to clinical excellence, operational efficiency, and outstanding patient experience. We strive to recruit and retain top-tier clinical and non-clinical talent that reflects our values, supports our mission, and drives our continued growth.

Summary/Primary Role:

The Medical Assistant II is a certified, experienced clinical support professional responsible for providing comprehensive patient care and administrative assistance with minimal supervision. This position performs a full range of clinical tasks, supports diagnostic and treatment procedures, and assists with patient education. The Medical Assistant II ensures efficient clinical operations, delivers high-quality patient care, and may support the onboarding and training of Medical Assistant I staff.

Principal Duties & Responsibilities:

(Management may amend or assign duties and responsibilities to this job at any time)

• Perform all Medical Assistant I duties with advanced proficiency.
• Prepare exam rooms, equipment, and instruments according to specialty-specific protocols and infection-control standards.
• Obtain and document vital signs, medical history, chief complaints, and medication updates in the EHR with accuracy and detail.
• Ensure proper sterilization of instruments, equipment readiness, and adherence to safety protocols.
• Provide clear patient instructions, reinforce provider education, and support care plan understanding.
• Prepare patients for exams and procedures with professionalism, respect, and attention to detail.
• Support efficient patient flow by coordinating care between rooms, providers, and departments.
• Perform scheduling, documentation, scanning, messaging, and general administrative support.
• Manage incoming and outgoing clinical communication with accuracy and professionalism.
• Serve as a resource to Medical Assistant I staff and assist with onboarding and skills training as needed.
• Identify workflow concerns and participate in solutions that promote efficiency and high-quality care.
• Adhere to HIPAA, OSHA, infection control standards, and all regulatory requirements.
• Follow established procedures for equipment sanitation, exposure control, and safe clinical practices.
• All other duties and responsibilities as assigned.

Qualifications:

• High school diploma or equivalent required.
• Certified Medical Assistant (CMA, RMA, CCMA) required from an accredited program.
• Minimum of one (1) year of clinical experience preferred.
• Completion of a Medical Assistant training program preferred.
• Strong communication and customer service skills with the ability to interact professionally with patients and staff.
• Demonstrated ability to learn and perform clinical tasks safely and accurately.
• Ability to work in a fast-paced clinical setting while maintaining attention to detail.
• Basic proficiency with computers and electronic health record systems preferred.

Phlebotomy Certified:

Employees who hold a valid phlebotomy certification and perform phlebotomy duties as part of their role are eligible to receive a $1.00 per hour Phlebotomy Differential. This differential applies to all eligible hours worked while the employee is actively performing duties that require phlebotomy skills. Certification must be maintained and kept current to qualify for the differential.

Supervisory Responsibility:

This position does not have supervisory responsibility; however,