Medical Assistant II - Neurology - Atrius Health

Medical Assistant II - Neurology - Atrius Health at UnitedHealth Group

Skip to main content

The UnitedHealth Group Careers website will be undergoing planned maintenance. There will be downtime on Friday March 27th 500 PM Central - Saturday March 28th 500 PM Central.

Blogs

Job seeker resources Login Bookmarked jobs 0

Career areas

Life here

Join our talent community

Search jobs

Clinical ›Corporate and business operations ›Customer and support services ›Early careers›Sales and account management ›Technology and data›Physicians›Advanced practice clinicians›Pharmacy›Behavioral health›Nursing›Medical coding›Clinical support›U.S. ›Ireland & UK ›India ›Philippines ›Culture of Belonging›Employee Benefits›Blog

Job seeker resources Login Bookmarked jobs 0

Career areas

Clinical Physicians Advanced practice clinicians Pharmacy Behavioral health Nursing Medical coding Clinical support

Corporate and business operations Administrative support Consulting Finance and business analytics Legal and compliance Marketing and communications People team Project management

Customer and support services Billing Claims Customer Service Data entry Early careers

Sales and account management Account management Sales Sales management

Technology and data Artificial intelligence Architecture Business systems analysis Data analytics Data engineering Data science Network infrastructure Product management & development Security and risk Software engineering

Life here

U.S. Culture of Belonging Employee Benefits Military Fellowship Program

Ireland & UK Culture of Belonging Employee Benefits

India Culture of Belonging Employee Benefits

Philippines Culture of Belonging Employee Benefits

Join our talent community

Open search form

Keyword or job number

Location

Go

Explore remote jobs

Pursue your passion and potential

Medical Assistant II - Neurology - Atrius Health

Quincy Massachusetts

Apply

Internal apply

Bookmark job

Jump to

Our values

Job description

Benefits

Testimonial

Awards & recognitions

Related content

Caring. Connecting. Growing together.

With these values to guide us our people are committed to making a meaningful difference in the lives of those we are honored to serve.

Integrity Compassion Inclusion Relationships Innovation Performance

Medical Assistant II - Neurology - Atrius Health

Requisition number 2340886 Job category Healthcare Delivery Primary location Quincy MA Date posted 03172026 Overtime status Non-exempt Travel No

Share this job Facebook X LinkedIn Email

Explore opportunities at Atrius Health part of the Optum family of businesses. Were an innovative health care leader and multi-specialty group practice delivering an effective connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers physicians APNPs and ancillary clinicians works collaboratively with a value-based philosophy within our group practice as well as with hospitals rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

As a Medical Assistant II you will perform expanded and advanced level medical assistant duties including but not limited to identifying and resolving concerns regarding patient satisfaction patient flow and compliance with procedures and guidelines. Typically provides direct clinical support to one or more clinicians and may support more than one department.

Primary Responsibilities

Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant Is. Able to problem-solve and serve as a resource to other Medical Assistants

Manages patient flow access and scheduling for clinicians to optimize patient appointment availability and serves in a dedicated capacity to one or more clinicians

Manages clinicians daily schedule to expedite care and maximize clinical time. Determines urgency and priority of walk-ins add-on patients and patient consults

Coordinates the practice when clinicians are unavailable. Ensures calls are responded to properly and clinicians receive necessary information

Sorts manages and reviews clinician mail may be paper or electronic. Maintains and screens MyHealth messages. Addresses incoming questions when appropriate

Monitors practice issues and problems. Identifies and resolves concerns regarding patient satisfaction patient flow and compliance with procedures and guidelines. Advocates for patients as appropriate

Identifies and assists in resolving patient concerns and operational difficulties. Informs supervisor of outstanding issues in the practice

Handles patients and third party requests i.e. workers compensation government and social services for documentation of medical information such as health status workers compensation related care and return to work authorizations

Completes forms needed for visits and submits to MD for review. May need to review patient record for missing information. Verifies prior authorizations

May serve as departmental float position rotating among departments. This requires learning the operational issues and practices of multiple areas. Float responsibilities may be within either primary care or specialty departments

Participates in care improvement activities as expected such as Rapid Improvement Events RIEs Value Stream Analyses VSAs and Managing of Daily Improvements MDIs

Trains and orients new staff as needed. May also be involved in interviewing and on-boarding of new staff

May represent department on groups and teams related to upgrades of the electronic medical record

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide