Medical Assistant II / Coordinator Structural Heart - Hilborn (Full Time, Day)

At Northbay Health, the Coordinator has responsibility for administrative and coordination duties related to the Structural Heart Disease Program. Assists in coordinating of continuity of care and services within the Structural Heart Disease Program. Performs a combination of duties encompassing medical assistance to providers, maintaining patient throughput in the out-patient clinic setting, appointment scheduling and coordination of care. He/she will coordinate a patient through the healthcare continuum as it relates to structural heart visits, diagnostic examinations and interventional procedures, collecting information for the registry and communicating with device representatives. The coordinator plays a crucial role in ensuring smooth operations and providing exceptional patient care. The coordinator adheres to system policies and functions as part of the clinical support and customer service team in support of the clinic practice and interfaces with multiple departments.

At Northbay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

• Education: High school graduate or equivalent preferred. Graduate from an accredited Medical Assistant program.
• Experience: Five years of experience in cardiovascular specialty care area and structural heart disease. Experience in professional/technical such as but not limited to a medical assistant role requiring progressive increase in responsibility, required.
• Licensure/Certification: Medical Assistant Certification required. Current AHA or equivalent in basic CPR. Medical Administration competency complete.
• Skills: Strong organizational skills as well as written/spoken communication skills essential. Ability to work independently on a variety of complex tasks, managing competing deadlines. Demonstrated working knowledge of Windows, Outlook, and Microsoft Word/Excel. Knowledge of medical terminology, and insurance rules and regulations preferred. Knowledge of worker's compensation preferred. Detail oriented with typing and computer entry ability and a working knowledge of general office machines required. Presents a professional demeanor in appearance (adheres to dress code) and attitude. Actively engages in and supports a culture to include HEAT and AIDET. Supports organizational mission statement, values and goals and role models to staff and others.