Medical Assistant II

Description

Assists in examination and treatment of patients under the direction of a physician.

Responsibilities

• Maintain patient flow during clinic hours.
• Document review of systems and measure vital signs such as pulse rate, respirations, blood pressure, weight, and height.
• Update past and current medical, social, and family history; review medications and update medication list at each visit.
• Correctly record patient information in the electronic medical record (EMR).
• Assist in training of new employees.
• Prepare patient charts in EMR for visits by scanning, abstracting, and reviewing to ensure all necessary diagnostic test results and medical records are included.
• Access and navigate websites or contact outside facilities to obtain necessary information.
• Act as Super User for Electronic Medical Record as needed.
• Refill medications and pre-authorize medications, communicating with patients, pharmacies, or insurance companies as required.
• Maintain recording of patient samples and other medications, and dispose of expired medications.
• Prepare treatment rooms for examination of patients and maintain clean, fully supplied exam rooms.
• Order medical supplies as needed.
• Complete patient assistance paperwork and requests as needed.
• Obtain pertinent medical information from patients to facilitate medical decision-making per specific office protocol procedures.
• Return calls and respond to MyChart as needed.
• Work in-baskets, daily workflow logs, and work queues in EMR/Practice Management system.
• Coordinate and oversee work queues in the office.
• Answer incoming calls, schedule appointments, check-in and out patients, and complete pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operate EKG, cardiac monitors, and other equipment to administer routine diagnostic tests as needed.
• Perform other clinical duties such as administering vaccinations, phlebotomy, and cast removal as assigned.
• Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures, and complying with legal regulations.
• Maintain patient confidence and protect operations by keeping patient care information confidential.
• Understand and adhere to the legal responsibilities and requirements of the medical assistant role.
• Demonstrate comprehension and support of quality measures and patient experience.

Skills

Required Skills & Experience

• Excellent computer skills (Microsoft Outlook, Excel, EMR, and scheduling systems).
• Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co-workers, and drug reps in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.

Preferred Skills & Experience

• Two (2) to five (5) years of Medical Assistant or other relevant experience.
• Practice in different care settings (e.g., Primary care, Specialty, EMT, etc.).
• Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc.

Education

Required Education

• High School diploma or equivalent.
• Graduate of a Medical Assistant program.

Preferred Education

• Associate degree.

Certifications & Licensure

Required Certifications & Licensure

• BLS

Preferred Certifications & Licensure

• Certified/Registered Medical Assistant from a certifying body.