Job Description Summary
The Medical Assistant I (MA) is responsible for providing high-quality, compassionate clinical and
administrative support to physicians, hospitalists, and other healthcare professionals in both outpatient and
hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional
patient care through coordination, education, and hands-on service delivery while adhering to established
clinical guidelines, provider supervision standards, and organizational policies.
How will you make an impact & Requirements
Locations:
315 E Olympia Ave, Ste 223
Punta Gorda, FL 33950
Responsibilities:
- Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories, and reviewing medication and allergy information.
- Assists providers during examinations, minor procedures, wound care, and diagnostic testing while ensuring patient comfort and safety.
- Performs EKGs, immunizations, and specimen collection in accordance with policy and competency standards.
- Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
- Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
- Supports providers with patient triage, care coordination, and transitions across clinical settings.
- Provides patient education regarding medications, treatment plans, chronic condition management, and preventive care.
- Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR).
- Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to ensure timely care.
- Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as needed.
- Monitors inventory levels and prepares examination or procedure rooms with required supplies and equipment.
- Participates in performance improvement initiatives, clinical audits, and safety drills to support continuous quality improvement.
- Facilitates communication among patients, providers, and interdisciplinary teams to ensure coordinated, patient-centered care.
- Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
- Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient populations.
- Demonstrate excellent guest service to internal team members and patients.
- Performs other related duties as assigned.
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