Medical Assistant

About Us

Greenbrook Medical is building the new standard in primary care.

We deliver high-touch, relationship-based care through neighborhood clinics, grounded in a simple belief: every senior deserves the kind of care we would want for our own families. Our model prioritizes time with patients, strong care coordination, and a personalized approach that improves outcomes while lowering total cost of care.

We take full accountability for patient outcomes and overall cost of care, aligning clinical excellence with disciplined execution. That commitment shows up in our results, including a patient Net Promoter Score of 91, compared to 32 for typical healthcare organizations.

Rooted in Tampa Bay and partnered with Tampa General Hospital, we are entering an exciting phase of growth. Backed by strong unit economics, experienced operators, and a proven playbook, we are looking for builders and operators who want to help scale a healthcare platform designed to deliver better care, better coordination, and better outcomes for seniors.

About The Role

As a Medical Assistant, you're the heart of every patient visit.

From the moment a patient walks in, you set the tone, taking vitals, prepping them for their provider, and making sure they feel seen and cared for. All medical assistants are cross-trained across front office, back office, labs and referrals.

You'll move between clinical and administrative work throughout the day: drawing blood, running EKGs, updating records, and coordinating follow-ups, keeping each visit flowing so providers can focus on care.

This is hands-on, fast-paced, people-first work where your attention to detail directly shapes patient outcomes and experience. You'll report to the Center Manager, with room to take on more as we grow.

Location: XXXX clinic (some local travel may be required to help cover other centers)

Office Hours: Monday–Friday, 8am–5pm

What You'll Do

Own the patient visit, start to finish

• Take and record vitals, medical histories, and medication lists
• Prep patients for their exam so the provider can focus on care

Handle the hands-on clinical work

• Administer medications, injections, and treatments as directed by the provider
• Draw blood and run basic lab tests
• Perform EKGs and PFTs

Keep records and scheduling tight

• Document accurately in the EMR and keep patient records clean
• Coordinate scheduling and follow-up appointments to keep care on track
• Answer patient questions promptly with concierge-level support

Move as one care team

• Partner with providers and staff to create seamless patient experiences
• Pitch in to help cover other areas of the clinic when the team needs you
• Bring a patient-first mindset while upholding our standards of care

What Success Looks Like

• Patients are prepped and seen on time, with minimal wait
• Records and documentation are accurate and complete before and after every visit
• Strong follow-up compliance that keeps patients on track
• You help sustain a clinic patient NPS of 90+
• Patient volume handled without dropping quality of care

About You

You bring:

• 3+ years as a medical assistant, ideally in a primary care setting
• Confidence with vitals, blood draws, EKGs, and basic labs
• Strong communication skills that build trust with patients and teammates
• The ability to multitask and stay organized in a fast-paced clinic
• Composure and professionalism when things get busy
• Bring genuine warmth and a concierge-level approach to senior care
• A mindset grounded in our core values of Heart, Excellence, Accountability, Resilience, and Teamwork

You stand out if you:

• Are a Certified Medical Assistant (CMA)
• Speak both English and Spanish
• Take ownership and look for ways to make the clinic run better

Why You'll Love Working Here

Make An Impact Every Day

Be part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare.

Work That Actually Matters

We're not a volume-driven system, we're accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.

Build And Grow With Us

We're building more than a company, we're building careers. As we expand, you'll have opportunities to grow your skills and take on new challenges.

Strong, Transparent Compensation & Benefits

• $19-25 per hour, based on experience and qualifications
• Generous annual performance bonus
• Health, dental, and vision insurance
• Paid time off + paid sick time
• 401(k) with company match

We believe in fair, equitable pay that reflects your experience and impact.

Show Us Your Excellence

At Greenbrook Medical, excellence shows up in the details. Your resume is our first opportunity to understand your experience and it also reflects how you communicate, organize information, and approach your work.

Please submit a polished resume that demonstrates professionalism and attention to detail. We consider both what you've done and how you present it, including clarity, formatting, grammar, and overall organization.

Need inspiration? This resume template resource offers clean, professional layouts to help you get started: https://word.cloud.microsoft/create/en/resume-templates/

You're also welcome to use AI tools to help refine your resume, improve clarity, and ensure your experience is represented professionally.

We look forward to learning more about you and the impact you can make at Greenbrook.

Our Selection Process

Application Initial interview Skills/experience interview Clinic visit + short values interview References

Equal Employment Opportunity and Commitment to Diversity

At Greenbrook Medical, we believe the only way we accomplish our mission is by building the best team in healthcare. We do this through a culture of respect and belonging, ensuring our teammates feel cared for first and foremost.

We will extend equal employment opportunity to all applicants without regard to age, race, ethnicity, sex, religion, sexual orientation, gender identity, socioeconomic background, disability status, military affiliation, pregnancy or any other status protected under federal, state and local laws. We encourage all who share our mission to apply. Greenbrook Medical will provide reasonable accommodations during the recruitment process. If you need additional accommodations or assistance, do not hesitate to contact our People team at recruiting@greenbrookmedical.com.