Medical Assistant / Healthcare Outreach Coordinator

This role involves conducting member outreach, coordinating follow-up care, supporting high-risk patients, and maintaining accurate records to help improve patient engagement and healthcare outcomes. Adecco Healthcare & Life Sciences is seeking an experienced Medical Assistant / Healthcare Outreach Coordinator for a remote contract opportunity from November 2026 through March 2027 to cover a leave of absence.

Adecco Healthcare & Life Sciences is seeking an experienced Medical Assistant / Healthcare Outreach Coordinator for a remote contract opportunity from November 2026 through March 2027 to cover a leave of absence. This role involves conducting member outreach, coordinating follow-up care, supporting high-risk patients, and maintaining accurate records to help improve patient engagement and healthcare outcomes.

Please review the details below and apply with your current resume for consideration.

Job Details

·       Location: Remote (California) One in-person team meeting per month in Montebello, CA

·       Contract: November 2026 – March 2027

·       Schedule: Monday–Friday, 8:00 AM–5:00 PM

·       Pay: $22 to $24.34/hr

Responsibilities

·       Conduct outreach calls to members following emergency department visits and other targeted outreach efforts to support timely follow-up.

·       Perform follow-up and “tuck-in” calls to high-risk members to help reduce hospital readmissions.

·       Support MedEx and other quality improvement initiatives through member outreach and follow-up.

·       Assist with care gap closures, appointment coordination, and member interventions.

·       Process deceased patient notifications in Epic and ensure member records are updated appropriately.

·       Maintain accurate and timely documentation of outreach activities and outcomes.

·       Track outreach activity and productivity to support key performance indicators (KPIs).

·       Protect confidential patient information and follow HIPAA guidelines.

Requirements

·       Minimum of 1–2 years of healthcare experience in an outpatient setting, including patient or member outreach.

·       Strong verbal and written communication skills.

·       Experience conducting outbound calls, engaging members, and documenting outreach outcomes.

·       Experience supporting care coordination, appointment scheduling, or patient follow-up.

·       Strong organizational and time management skills.

·       Ability to manage a high volume of outreach while meeting productivity goals.

·       Proficiency in maintaining accurate records and updating tracking systems.

Preferred Qualifications

·       Medical Assistant (MA) certification or equivalent healthcare experience.

·       Experience with Microsoft Excel, Outlook, and electronic health records (EHR), especially Epic.

·       Experience working with Medicare members, senior populations, or high-risk patients.

·       Background in population health, quality improvement, or group/IPA operations.

·       Experience tracking outreach activity and reporting KPIs.

·       Strong attention to detail, problem-solving skills, and the ability to learn new systems quickly.

·       Knowledge of HIPAA requirements and confidential patient record management.

Why Work for Adecco?

·       Excellent Weekly Pay

·       401(k) Plan

·       Skills Training

·       Medical, Dental, and Vision Benefits

·       Dedicated Recruiter Support

 

Pay Details: $22.00 to $24.34 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.