Medical Assistant/ Driver - Street Team Medicine

Position Description:

The Medical Assistant/Driver will work as part of a multi-disciplinary street medicine team to provide transitional primary care to the unsheltered homeless individuals living within Los Angeles County. The Medical Assistant/Driver will be responsible for assisting medical professionals in delivering comprehensive healthcare services, coordinating mobile unit operations, providing non-emergent transportation services, and ensuring the provision of quality care to underserved populations. The ideal candidate must have a commitment to providing high-quality care for complex patients, be dedicated to working and developing a collaborative team model of care, and have experience working with both physical and behavioral health diagnoses.

Principal Responsibilities:

• Performs routine (noninvasive) patient care functions as prescribed by licensed health care professional following established clinic policies and procedures within defined scope of education, training and responsibilities.
• Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate and blood pressure, pulse oximeter, and peak flow measurement according to established policies and procedures.
• Performs lab tests, including finger sticks, after appropriate training and verification of competency.
• Performs venipuncture and PPD skin placement. Documents measurement of PPD skin test and reports information directly to the provider or to the Registered Nurse.
• Conducts follow-ups with patients via phone calls, encampment visits, and visits to other settings where patients can be found.
• Uses multiple electronic platforms to gather patient information; documents appropriately and maintains medical records.
• Works cooperatively with other clinical personnel and exhibits excellent working relations with patients, visitors, and staff, effectively communicating Street Medicine's mission.
• Act as a patient advocate and liaison between the patient and community agencies (i.e., Housing for Health, Department of Human Services, hospitals, etc.) and ensures that patient needs are met with rights maintained; consults and collaborates with community providers to ensure continuity of care.
• Works closely with Street Medicine Registered Nurse, Nursing Supervisor and Clinical Coordinator, Physician/ Physician Assistant/Nurse Practitioner, and several team members of the multi-disciplinary team.
• Assists in medical services, office procedures, and a variety of hands-on patient care tasks and relays all appropriate health information to necessary personnel.
• Assist homeless individuals in accessing appropriate medical services, mental health services, substance abuse treatment programs, and other support resources available at JWCH's Center for Community Health.
• Drive the mobile unit, and/or company shuttle to designated locations, adhering to the schedule and ensuring timely arrival at each site.
• Maintain the mobile unit in a clean and organized manner, conducting routine inspections, and promptly reporting any maintenance issues.
• Coordinate with healthcare staff to stock the mobile unit with necessary medical supplies, medications, and equipment.
• Assist in setting up the mobile unit at each location, ensuring proper functionality of all equipment and a safe environment for patient care.
• Comply with all applicable traffic laws and regulations, ensuring passenger safety and security at all times.
• Keep accurate records of transportation activities, including mileage, destinations, and client information, as required by JWCH's policies and procedures.
• Performs other duties as assigned.

Requirements:

• Graduated from an accredited Medical Assistant school with a current MA certificate.
• Possess a valid California Driver's License
• High School Diploma or GED.
• Current BLS certificate from the American Heart Association.
• Must have a clean driving record for the past three years and maintain a clear motor vehicle report during employment.
• Two years' experience in an ambulatory clinic/setting.
• Verification of appropriate hours in approved Medical Assistant course to perform venipuncture.
• Knowledge of general office procedures.
• Experience in working with clients and staff from diverse socio-economic, ethnic, and cultural backgrounds.
• Possess the physical ability to assist clients with entering and exiting the van and handle potential emergencies.
• Previous experience in driving and transportation services is preferred, especially in a healthcare or social service setting.
• Bilingual (English/Spanish) preferred.
• All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.

Employee Benefits:

At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes:

• Medical, Dental, Vision
• Monthly employer-sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit Sharing plan.
• Mileage reimbursement.
• Short- and long-term disability plans (LTD/STD).
• Life insurance policy & AD&D, and more!

Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.