Medical Assistant

Join our dedicated care team! We are seeking a compassionate, detail-oriented Medical Assistant in CDHA's Davidson Office to support our Gastroenterology providers in delivering safe, high-quality, patient-centered care. This role is ideal for someone who thrives in a fast-paced clinical environment and is committed to exceptional service and teamwork. 

Key Responsibilities

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• Provide direct support to Physicians, Advanced Care Providers, and RNs in the delivery of gastrointestinal care.
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• Greet and room patients; verify patient identity using two identifiers; obtain vital signs, medical history, medication/allergy updates, and current symptoms.
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• Prepare exam rooms, maintain cleanliness, and ensure all supplies and equipment are stocked and safe.
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• Assist with clinical procedures such as breath tests, pill cam placements, and specimen collection.
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• Complete lab requisitions and prepare specimens for pickup.
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• Document all clinical information accurately in the EHR and ensure medical charts remain current.
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• Manage prescription refills, pre-certifications, authorizations, and referrals.
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• Triage patient calls according to protocol and schedule appointments.
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• Educate patients on procedures, conditions, and care plans.
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• Ensure timely scheduling and follow-up on labs, imaging, and procedure orders.
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• Contribute to patient safety, infection control, and regulatory compliance (HIPAA, OSHA, AAAHC).
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• Support practice operations through teamwork, communication, and a focus on patient satisfaction.
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• Perform other duties as assigned within scope.
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• Maintain knowledge, skills and abilities through ongoing education.
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• Participate in performance improvement activities.
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• Maintain compliance with all laws and applicable regulatory requirements; act promptly to comply with required changes.
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What We’re Looking For

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• A team-focused Medical Assistant with strong communication and organizational skills.
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• Someone who can multitask effectively in a busy practice setting.
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• A professional who is compassionate, patient-centered, and committed to delivering an excellent care experience
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Why Join Us?

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• Be part of a caring, collaborative team committed to excellence in GI care.
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• Help make a meaningful impact on patient health and comfort.
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• Work in a supportive environment that values quality, safety, and professional growth.
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Education/ and or Experience:

· RMA or CMA certification preferred

· Two year certificate from college or technical school; or minimum of one year related experience and/or training; or equivalent combination of education and experience.