We are seeking a compassionate, organized, and detail-oriented professional to support clinical and administrative operations in a fast-paced healthcare setting. The ideal candidate is committed to delivering excellent patient care, maintaining accuracy in documentation, and helping create a welcoming experience for every individual who visits the practice.
Responsibilities
- Greet patients and provide courteous, professional service during check-in, rooming, and check-out.
- Record and update patient information, medical histories, and vital signs accurately in the electronic health record.
- Prepare patients for examinations and assist clinicians during routine procedures as directed.
- Administer basic clinical tasks within scope of practice and in accordance with organizational policies and applicable regulations.
- Collect and prepare specimens, process test requests, and support coordination of laboratory services as needed.
- Manage appointment scheduling, follow-up communications, and patient reminders.
- Maintain exam rooms, clinical supplies, and equipment to support efficient daily operations.
- Answer phones, respond to patient questions, and route messages appropriately.
- Support referrals, prior authorizations, and other administrative tasks related to patient care.
- Follow infection control, safety, confidentiality, and documentation standards at all times.
Qualifications
- High school diploma or equivalent required.
- Completion of an accredited medical assisting program preferred.
- Certification or registration as a Medical Assistant may be preferred or required depending on location and practice needs.
- Previous experience in a clinical or healthcare support role is an asset.
- Working knowledge of medical terminology, electronic health records, and basic clinical procedures.
- Strong communication, customer service, and interpersonal skills.
- Excellent attention to detail and the ability to manage multiple priorities in a busy environment.
- Ability to maintain professionalism, discretion, and patient confidentiality.
Preferred Skills
- Experience with vital signs, specimen collection, injections, or procedure assistance, where permitted by scope of practice.
- Familiarity with insurance verification, referrals, or prior authorization processes.
- Comfort using office technology, scheduling systems, and electronic charting tools.
- Ability to work collaboratively with clinicians, staff, and patients from diverse backgrounds.
What We Offer
- A supportive team environment focused on quality care and service.
- Opportunities to build clinical and administrative skills.
- Training and ongoing development in a professional healthcare setting.
- Competitive compensation and benefits, where applicable.
Additional Information
This role requires the ability to perform essential functions in a healthcare environment, including standing, walking, assisting with patient care, and handling routine administrative tasks. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.