The Clinical Float is assigned to the care area of greatest need to assist patients to move rapidly and effectively through their visit while maintaining quality and safety as a priority. This position promotes and facilitates improved clinical outcomes and patient satisfaction, as well as efficiently using of resources. The Clinical Float evaluates care using Evidence-Based Practices and critical thinking skills. This position is required to have reliable transportation and the ability to travel across sites in the COPC service area.
- Full-Time/Benefits Eligible
- Monday- Friday- 8am- 5pm
- Columbus, OH
Duties/Responsibilities:
- Work closely with assigned area team to ensure COPC and practice/site standards are being met to achieve patient satisfaction.
- Prepare patients for examination and treatment. Obtain/verify patient histories, vital signs, and chief complaint.
- Maintain patient files, records, and other information regarding lab and radiology results, referrals, etc.
- Prepare exam and treatment rooms with necessary instruments. Clean exam rooms per OSHA requirements.
- Administer injections, draw blood, and assist Physician in preparing for minor procedures/physicals.
- Prepare and maintain (including sterilization) supplies and equipment for treatments. Adhere to OSHA and CLIA regulations.
- May order and maintain clinical and office supplies and equipment.
- Assist with scheduling of tests and treatments.
- Attend required meetings as required or requested.
- Participate in professional development activities and maintains professional affiliations.
- Maintain patient confidentiality in alignment with HIPAA regulation.
Requirements:
Required: Graduate of a Medical Assistant (MA), Licensed RN or LPN in the State of Ohio
Preferred: Prior experience working in a Medical office
Knowledge and Skills:
- Ability to remain flexible and adaptable to frequent assignment changes and varying clinical environments.
- Ability to work with a variety of patient populations including Adults, Pediatrics, and specialty care.
- Basic knowledge of immunizations, medications, and medical terminology.
- Knowledge of Electronic Health Records systems preferred.
- Must have proficient computer skills.
- Skill in assisting in a variety of treatments and medications, as directed.
- Skill in taking vital signs.
- Skill in maintaining records and recording test results.
- Skill in maintaining department quality assurance.
- Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
- Excellent written and verbal communication skills.
- Excellent time management skills and ability to multi-task and prioritize work.
- Strong critical thinking skills.
- Ability to work independently and in a team environment; and able to lead by example.
- Ability to maintain quality control standards.
- Ability to react calmly and effectively in emergency situations.
- Ability to interpret, adapt, and apply guidelines and procedures.
- Ability to communicate clearly and document efficiently in an electronic health record.
- Ability to efficiently work within an electronic health record.
- Ability to clearly capture requests and messages from patients and document in electronic health record as well as communicate to medical professionals within office and patients.