As the first point of contact for patients, you will play a critical role in delivering quality patient care, assisting providers, and ensuring a positive patient experience throughout each visit. We are seeking a Bilingual Medical Assistant II (Spanish/English) to provide both clinical and administrative support in a fast-paced outpatient healthcare setting.

Overview

We are seeking a Bilingual Medical Assistant II (Spanish/English) to provide both clinical and administrative support in a fast-paced outpatient healthcare setting. As the first point of contact for patients, you will play a critical role in delivering quality patient care, assisting providers, and ensuring a positive patient experience throughout each visit.

This position combines direct patient care responsibilities with administrative support and offers the opportunity to work closely with physicians, nurses, and other healthcare professionals in a collaborative environment.

Responsibilities

Clinical Support

• Greet and assist patients during appointments and office visits
• Obtain and document patient medical histories, symptoms, and vital signs
• Enter patient information accurately into electronic medical records (EMR) systems
• Administer injections and medications as permitted by certification and state regulations
• Perform diagnostic tests and screenings
• Collect specimens and perform phlebotomy procedures as needed
• Clean, sterilize, and maintain medical equipment
• Prepare and maintain examination rooms
• Collaborate closely with physicians and nursing staff to support patient care

Administrative Support

• Schedule appointments and assist with patient flow
• Maintain accurate patient records and documentation
• Support operational and customer service activities within the clinic
• Assist with data entry, reporting, and other administrative duties
• Ensure compliance with clinic policies, procedures, and patient privacy requirements

Required Qualifications

• Bilingual in Spanish and English
• 1-3 years of Medical Assistant experience providing direct patient care in a clinical or outpatient setting
• Active Medical Assistant certification or registration (CMA, RMA, or equivalent state-recognized credential)
• Current CPR certification
• Experience working in a fast-paced, high-volume healthcare environment
• Basic computer proficiency, including Microsoft Outlook
• Strong verbal and written communication skills
• Ability to work effectively in a team-oriented environment
• Strong organizational skills and attention to detail
• Ability to complete required tuberculosis (TB) screening
• Passion for providing outstanding patient care and improving patient experiences

Preferred Qualifications

• High school diploma or equivalent
• Hands-on professional phlebotomy experience
• Experience using Electronic Medical Records (EMR) systems
• Experience with HEDIS measures and quality initiatives
• Active Medical Assistant certification or registration through organisations such as:
  • American Association of Medical Assistants (AAMA)
  • National Healthcareer Association (NHA)
  • American Registry of Medical Assistants (ARMA)
  • National Association for Health Professionals (NAHP)
  • American Medical Technologists (AMT)
• Active Radiologic Technologist (ARRT) certification/license

Work Environment

• Outpatient healthcare setting
• Patient-facing role with frequent interaction with patients, physicians, nurses, and clinical staff
• Fast-paced environment requiring strong multitasking, communication, and customer service skills
• Opportunity to make a meaningful impact on patient health outcomes and overall patient experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.