Medical Assistant/Certified Medical Assistant - Sky Care Immediate Care - FT VARYING SHIFTS

QUALIFICATIONS

Required: Must receive certification (CMA or equivalent from one of the following: AAMA, AMT, NHA, NCCT) within 15 months of hire, (1 year experience + 3 months certification window) AHA CPR certification required by end of month from 60 days of hire and maintained. Previous patient care experience preferred. Positive, cheerful attitude.  Self-starter, whom is a flexible and caring individual.  Demonstrates accuracy in documentation.  Ability to communicate effectively orally and in writing.  Must maintain strict confidentiality of patient information.   

Preferred: Demonstrates competence in relation to the defined mission, vision, values and strategic plan of the organization.  This will be apparent by ongoing completion of any or all of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review. 

CERT:   Required Certification through one of the listed organizations within 15 months of employment:

CMA--American Association of Medical Assistants (AAMA) RMA--American Medical Technologists (AMT) CCMA--National Healthcareer Association (NHA) NCMA--National Center for Competency Testing (NCCT)

Required 1 year of MA experience and 3 months certification preparation time.

TYPICAL PHYSICAL/MENTAL DEMANDS

 Medium physical/mental demands as needed in the completion of duties. Able to follow instructions and accept direction.  Must be able to work independently, as well as with medical providers, patients, family members and other co-workers.  Must be able to prioritize work demands and organize time efficiently.  Must be able to work in multi-specialty settings.  Must have the ability to work within time constraints, in high stress situations and with multiple tasks.  Must be able to remain calm under stress.  Excellent problem-solving skills. 

ESSENTIAL JOB FUNCTIONS

• Perform the rooming process in a timely manner, preparing patients for the provider visit. 
• Set up and clean exam rooms for provider visits and procedures. 
• Anticipate provider and patient needs during visits and assist as needed. 
• Accurately obtain symptoms and health history from patients, families, or caregivers. 
• Perform point-of-care testing and demonstrate competency under provider direction. 
• Accurately administer medications, injections, and immunizations under provider direction. 
• Assist providers with in-office procedures. 
• Coordinate daily care for ED and hospital discharge patients under provider direction. 
• Perform accurate, timely, and complete documentation of all patient care, education, and communication. 
• Demonstrate compliance with HIPAA, patient safety standards, Sky Lakes policies, and procedures. 
• Process and respond to results, reports, and requests (e.g., Epic In-Basket, fax, mail) in an accurate and timely manner. 
• Restock, and maintain examination rooms, medical supplies, medications, and vaccines, including performing monthly outdate checks and maintaining PAR levels. 
• Schedule patient appointments, procedures, examinations, and referrals as directed. 
• Assist patients by phone under provider supervision, including telephone counseling when appropriate. 
• Provide a warm, caring, and supportive environment for patients, families, and staff. 
• Demonstrate flexibility and adaptability in response to patient, provider, and coworker needs. 
• Train and orient new clinical staff to the department. 
• Maintain competency in all assigned responsibilities. 

 MARGINAL JOB FUNCTIONS

•  Performs other duties as assigned.