Join Kids FIRST and help make a meaningful impact on children affected by abuse. The Medical Assistant/Case Manager is a key member of our child abuse assessment team, supporting clinic operations, coordinating Karly's Law responses, managing medical records, and communicating with community partners. The ideal candidate is HIPAA-compliant, organized, and able to interact compassionately with families while staying calm under pressure.Kids FIRST is an Accredited Children's Advocacy Center and has been serving Lane County since 1994. Our team is dynamic and includes therapists, medical providers, forensic interviewers and other professionals, all under one roof. At Kids FIRST, we value integrity, growth and learning, and have consistently been named one of Oregon's 100 Best Nonprofits to work for!Key responsibilities include, but are not limited to:Clinical Support (50%): Assist medical providers during examsPrepare and maintain exam rooms and equipmentManage patient charts and documentationCollect lab results, and provide follow-up instructions to patients and familiesMay also assist with scheduling, phone inquiries, referralsPatient Records & Case Management (45%): Compile, maintain, and proofread patient records (electronic and paper) in compliance with privacy laws; Gather information from healthcare and multidisciplinary partnersEnsure timely report distributionPerform data entry and maintain filesGrant Tracking & Reporting (5%):Track and prepare statistics and periodic reports for grantsQualifications and Licensure:Current certification from a national certifying body for medical assistant/medical office assistant, with minimum one year of clinical back-office medical assistant experience requiredCurrent CPR/BLS certifications at hireValid Oregon driver's license and personal transportationBilingual candidates encouraged to apply, with a 5% differential for bilingual Spanish/EnglishPerks and Benefits:100% employer-paid medical, dental, and vision for employees and families3% employer-matched retirement planFireMed emergency medical membership13 paid holidays + generous PTO (starting at 15 days/year)Summer Fridays and a weekly self-care hour Monthly events and wellbeing activities organized by our employee-led Resiliency committeeSabbatical opportunity after 5 years of serviceWork Environment and Hours: This position is based in an office setting. Hours are 8:00 a.m. – 5:00 p.m., Monday through Friday.Apply today and learn more about Kids FIRST, by visiting us at kidsfirstcenter.net