A health services network in New York City is actively seeking a new Medical Assistant (MA) to join one of its ambulatory care practices in Brooklyn. This role combines front office coordination, direct patient care, and EMR documentation to help ensure smooth daily clinic flow.
About the Opportunity:
- Shift: Day
- Schedule: Monday to Friday
- Hours: 8am to 5pm (with occasional late evenings until 8pm)
- Setting: Clinic
Responsibilities:
- Greet patients and guests, manage check-in and check-out, and support patient flow in the waiting area
- Answer phones, take messages, schedule appointments, verify insurance, and help resolve patient concerns
- Collect demographic, financial, and payment information, issue receipts, and complete end-of-day reconciliations
- Provide direct clinical support under supervision, including vital signs, phlebotomy, EKGs, specimen handling, and procedure assistance
- Document care and administrative activity in the electronic medical record, scan records, and coordinate referrals and outreach tasks
Qualifications:
- At least 2 years of experience as a Medical Assistant in an Ambulatory Care setting
- High School Diploma / GED
- Completion of an accredited Medical Assistant (MA) program, or eligibility to sit for the national certification exam and pass within 18 months of hire
- Experience navigating an electronic medical record system
Desired Skills:
- Associate's and/or Bachelor's Degree
- Working knowledge of Epic EMRs