| Location | Phoenix, AZ |
GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians with patient care, clerical, environmental, and organizational tasks. Responsible for surgery/procedure scheduling and electronic chart management. Provides information to patients so they can fully utilize, and benefit from the clinic services. Conveys a positive image of the clinic.
ESSENTIAL FUNCTIONS:
1. Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
2. Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments, managing, and charts to ensure information completed and filed appropriately.
3. Fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer according to the scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
4. Fulfills responsibility for maintaining medical office OSHA and HIPAA compliance and alerting practice manager when a violation or potential violation exists.
5. Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly.
EDUCATION: High school diploma, some college preferred. Completed accepted course in medical assisting.
EXPERIENCE: Minimum of one-year work experience in public contact job, preferably service-related. Experience or interest in healthcare.
We are seeking a Front Medical Assistant preferrably but not limited to with a background in Otolaryngology. The ideal candidate will have experience transcribing medical notes, patient history gathering and working with patients in a medical setting. He or she will be comfortable working alongside other medical professionals and has prior experience assisting doctors during operating procedures. The successful candidate for this position will be a team player who is well-organized, detail-orientated and able to work in a fast-paced environment.