At General Infomatics, Inc we pride ourselves on providing program support, healthcare services, strategic technology solutions, and knowledge management to US government agencies worldwide, under standards of integrity, trust and a commitment to excellence. We are looking for a Medical Appointment Clerk for a temporary contract position at Hanscom AFB, MA. ((Monday to Friday, 07:30am to 4:30pm)SUMMARY. Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities. MAIN RESPONSIBILITIES AND DUTIESSchedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS. Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). Maintains accurate and up-to-date patient schedules and logs. Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.If in the lead clerk position, attendance to the clinic Access to Care Meeting mandatory for central booking representation. QUALIFICATIONS, SKILLS AND REQUIREMENTSHigh school or GED diploma At least six months of experience in medical office schedulingAbility to type a minimum of 50 WPM (computer keyboard)Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.Desired knowledge in the following systems: Armed Forces Health Longitudinal Technology Application (AHLTA)Composite Health Care systems (CHCS) and/or MHS GENESIS Defense Enrollment Eligibility Reporting System (DEERS)Ability to speak and communicate clearly in EnglishExcellent customer service and adaptabilityGeneral medical ethics, as well as telephone etiquette Ability to follow instructions and procedures in detailHighly desired: reliable transportation to and from baseThe work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records. SALARY AND BENEFITS$19.50 an hourHealth & Welfare payoutCome join our team!A minority owned, Service Disabled Veteran Owned Small Business (SDVOSB), Small Disadvantaged Business (SDB) - ISO 9001:2015 and ISO 20000-1:2011 CertifiedGold Hire Vets Medallion - Department of LaborMember of the Military Spouse Employment Partnership - Department of Defense Certified Employer - Virginia Values Veterans Program - Commonwealth of Virginia Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation Equal opportunity/Affirmative Action EmployerMust be able to pass a US government security investigation and a thorough job verification.Please make sure your resume is accurate and updated when you apply for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.
Job Posted by ApplicantPro