Serotonin Centers — Aesthetician Job
About Serotonin Centers:
Serotonin Centers is the nation’s premier anti-aging and wellness destination.
Our Aestheticians deliver advanced skin care treatments and personalized
experiences that help clients look and feel their best. Using our tech stack—
Zenoti, GHL, and digital tools—you will provide exceptional aesthetic services
while supporting overall client wellness and center success.
Role Overview:
The Aesthetician provides expert-level skin care services, including
HydraFacial, chemical peels, and microneedling, while educating clients on
treatment plan options and post-care routines. You will collaborate with team
members, contribute to sales goals, and uphold Serotonin’s standards of
excellence in client experience and safety.
Key Responsibilities
1) Skin Care Consultations & Personalized Treatments
• Conduct thorough skin care consultations to understand client concerns
and goals.
• Perform HydraFacial, chemical peels, and microneedling treatments with
precision and expertise.
• Tailor treatments to match client needs and chosen packages or
membership for maximum treatment plan satisfaction.
SMART Goal: Complete 100% of scheduled consultations and treatments;
achieve 90 client satisfaction on post-treatment surveys.
2) Client Education & Product Recommendations
• Educate clients on treatment benefits, post-care routines, and premium
skin care products.
• Upserve and recommend products to enhance treatment outcomes and
client wellness.
SMART Goal: 80% of clients receive personalized product recommendations;
maintain 60% product purchase adherence.
3) Service Excellence & Engagement
• Greet clients warmly and create a relaxing, rejuvenating environment.
• Engage in meaningful conversations to build trust and long-term
relationships.
SMART Goal: Maintain NPS 90; achieve 80% repeat booking rate for
aesthetic services.
4) Sales & Membership Support
• Promote memberships, packages, and center services aligned with client
goals.
• Collaborate with team members to meet monthly sales and membership
targets.
5) Safety & Compliance
• Maintain HIPAA and biohazard compliance; follow rigorous safety protocols
for all treatments.
• Ensure proper sanitation and sterilization of tools and treatment areas.
SMART Goal: Zero compliance violations; 100% completion of safety training
annually.
6) Team Collaboration & Professional Development
• Participate in daily huddles; keep trackers current and aligned with center
goals.
• Attend all role-based meetings and complete compliance training in
SeroConnect (Internal LMS).
• Engage in ongoing education to stay current with industry trends and new
techniques.
SMART Goal: 95% attendance at huddles/meetings; complete 1
professional development activity monthly.
Core KPIs & Targets
• Client Satisfaction (NPS): 90
• Treatment Completion Rate: 100%
• Product Recommendation Adherence: 60%
• Compliance & Documentation Accuracy: 100%
Qualifications
• State Licensed Aesthetician with proven experience in HydraFacials,
chemical peels, and microneedling.
• Exceptional interpersonal skills; ability to create a welcoming and
professional environment.
• Strong ability to work independently while collaborating effectively within
a team.
• Prior sales experience and willingness to upserve skin care products.
• Proficiency in Zenoti and general business platforms.
Tech Stack & Tools
• Zenoti — POS, scheduling, documentation, billing.
• GHL — CRM and marketing automation.
• Email & Teams — communication and coordination.
• Center trackers and whiteboard — daily goals and performance metrics.
Safety & Compliance
• HIPAA adherence; secure handling of client information.
• Biohazard protocols; strict sanitation and sterilization standards.
Why Join Serotonin Centers
Join a high-performance team where your expertise in aesthetics helps clients
achieve confidence and vitality. You’ll work with modern tools, clear goals,
and a supportive culture that values growth and excellence.
Apply Today
Submit your application to join Serotonin Centers and help clients become
their most vibrant selves.