Medical Administrative Assistant - Multiple Openings
Mayo Clinic
Phoenix, AZ
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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Analysis Skills, Calendar Management, Call Volume, Cardiovascular, Communication Skills, Computer Skills, Customer Support/Service, Establish Priorities, Family Medicine, Healthcare, Hepatology, Infectious Diseases, Interpersonal Skills, Marketing Authorization Application (MAA), Medical Affairs, Medical Assistance, Medical Office, Medical Terminology, Microsoft Excel, Microsoft Word, Multitasking, Neurology, Ophthalmology, Organizational Skills, Orthopedics, Patient Assessment, Presentation/Verbal Skills, Problem Solving Skills, Rehabilitation Medicine, Sports Medicine, Urology, Writing Skills
LOCATION
Phoenix, AZ
POSTED
30+ days ago
Responsibilities
This job posting is a hub which means we are looking for candidates to fill open MAA positions across Mayo Clinic in Arizona, including but not limited to:
Medical Admin Assistant Float Team - All Campuses
Cardiovascular - Scottsdale
CCM Operations - Phoenix Campus
Transplant Services - Phoenix Campus
Hem/Onc - Phoenix Campus
Physical Medicine & Rehab Practice Support- Phoenix Campus
HIMS Operations - Phoenix Campus
Department of Surgery - Phoenix Campus
Orthopedics - Phoenix
Family Medicine - Phoenix
GYN - Phoenix
Neurology - Phoenix
GI Hepatology - Scottsdale
Surgery - Phoenix
Infectious Disease - Phoenix
Ophthalmology - Scottsdale
Urology - Phoenix
Sports Medicine - Tempe
Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff who interact with the department/division. Provides superior customer service through the handling of a high volume of telephone calls. Must possess a good understanding of the unique characteristics and operations of the department/division in order to proficiently support the practice. Principal functions include facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests. Additional duties may include but not limited to routing patient concerns appropriately, calendar and schedule maintenance and handling physician mail.
During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Qualifications
High school diploma or G.E.D. equivalent required.
Minimum three years of secretarial, back office/front office experience in a physicians office or customer service role required.
Outstanding interpersonal skills with a commitment to customer service required.
Healthcare experience preferred.
Completion of a medical terminology course preferred.
Excellent oral and written communication skills.
Strong computer experience with advanced proficiency in Microsoft Word and Excel.
Excellent organizational, analytical, and problem-solving skills.
Highly motivated, able to work independently.
Able to multi-task and prioritize work load.
Exemption Status
Nonexempt
Compensation Detail
The starting wage for this position is $22.12 per hour. Experience and tenure may be considered along with internal equity when job offers are extended.