Medical Administrative Assistant / in Bernalillo

Position Overview
Responsible to the HSA/Department Head for the completion of various office clerical assignments, including coordinating personnel files and maintenance of health records. Interrelates and works effectively with all levels of authority.

Essential Job Duties
Receive and direct all incoming calls; ensures messages are delivered appropriately
Process incoming and outgoing mail and faxes on a daily basis
Maintain a filing system for health records
Completes forms for release of information when applicable
Receive and distribute claims
Respond to and provide follow-up for Provider/Vendor inquiries as requested
Order and receive office/medical supplies following AP guidelines
Assure expense reports contain appropriate documentation and are forwarded to appropriate staff
Maintain credentialing log for healthcare staff
Receive and forward all site meeting minutes as appropriate
Prepare Continuing Education Unit(s) certificates as directed and maintain training binder for all employees
Maintains Employee files in HR system as well as physical files
Assists DON/HSA with HR orientation and new hire onboarding and team member functionality
Provides information for mandatory reports as requested by HSA

Minimum Education/Experience Requirements
High school diploma or GED
Formal secretarial training and medical terminology knowledge is desirable
Training in accredited medical record program OR minimum of one year experience in an established medical record system is preferred

Additional Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
Competencies
Clear and effective verbal and written communication with all coworkers, supervisors, jail administration, and patients
Excellent verbal and written comprehension
Excellent deductive reasoning and problem-solving abilities
Excellent organizational skills
Ability to use a computer and use/learn a variety of software, including site-specific computer programs
Must demonstrate ability to appropriately and safely use standard medical equipment
Ability to respect the dignity and confidentiality of inmates
 
Employment Requirements
Must maintain all certifications, educational requirements, licensing, etc. for this position
Must have current CPR/BLS certification
Must have current TB test (taken within one year)
Must adhere to all facility policies and procedures as well as the policies and procedures listed in the Employee Handbook
Willing to assist coworkers in the job duties and work overtime if required; may act as a resource to other coworkers
Maintains confidentiality, dignity, and security of health records and protected health information in compliance with HIPAA requirements
 
Security Requirements
Must undergo security training and orientation on facility safety policies and procedures
 
Physical/Mental Requirements
This position routinely requires (but is not limited to) the following:
Ability to both remain stationary and move/traverse throughout the facility, including up and down flights of stairs
Ability to position oneself in different spaces
Ability to convey and discern information in a conversation, frequently communicate with patients; must be able to exchange accurate information.
Ability to identify and detect objects and assess situations from a variety of distances
Ability to stay calm in stressful and demanding situations
Frequently transports objects up to 50 pounds
 
Work Environment
Work is performed inside a correctional facility. Employees are exposed to some level of risk and/or harm by inmates including exposure to blood borne pathogens. Employee is expected to work in accordance with all security rules and regulations to minimize the risk of danger and/or harm to themselves or other employees.

Correctional Nurse / Correctional Healthcare / Correctional Nursing / Corrections / County Corrections / Corrections Nurse / Corrections Healthcare / Correctional Medicine / Forensic Nursing / Jail Nursing
 
Other
Employee must comply with all current and future State, Federal, and Local laws and regulations, court orders, Administrative Directives and standards and policies and procedures of the site where assigned, including those of professional organizations such as ACA, NCCHC, etc. Employee must treat every other member of the CorrHealth team, all correctional personnel, all inmates and third parties in the facility with the proper dignity and respect. Actions or communications that are inappropriate or degrading will not be tolerated. ​