Administrative Skills, Billing, Credit and Collections, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, Equipment Maintenance/Repair, Fax Machines, Healthcare Providers, Healthcare Software, High School Diploma, Interaction Flow Diagram, Medical Affairs, Medical Assistance, Medical Office, Microsoft Excel, Microsoft Word, Office Equipment, Organizational Skills, Patient Assessment, Patient Charts, Philosophy, Physical Therapy, Reconciliation, Set Goals, Statistical Reports, Team Player, Time Management, Treatment Plan
Company Description
ProActive Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.
Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention. Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. In order for full return to an active and healthy lifestyle, the patient must be involved and educated in the recovery process.
Job Description
Join ProActive Physical Therapy as a key member of our team, where your dynamic energy and friendly demeanor will contribute to the seamless flow of patient interactions. As a Medical Administrative Assistant / Exercise Tech, you will be the linchpin between check-in, treatment, and check-out processes. Your responsibilities extend to managing patient accounts related to scanning into the electronic medical records, taking over the counter collections payments, and account reconciliation. Embrace the opportunity to engage in physical therapy tech duties and be a vital part of our patient-centric environment.
- Greet patients with warmth and provide exceptional customer service
- Manage phone inquiries and assist with appointments through electronic scheduling
- Conduct efficient data entry and maintain patient charts and electronic records
- Verify and update patient personal and financial information
- Handle insurance benefit verification and processing
- Collect, post, and deposit patient payments
- Perform general administrative tasks: faxing, filing, and other assigned duties
- Generate and complete statistical reports
- Process clinic bills for payment, if assigned
- Investigate and resolve discrepancies on patient accounts
- Collaborate with the team to deliver outstanding customer service to patients and healthcare providers
- Assist with patient set up / transitions between equipment
- Assist with treatment room set up and clean up
- Maintain therapy equipment / office equipment
- Ensure a clean, neat clinic environment
Qualifications
- High school graduate or equivalent, college degree preferred
- 1+ years of previous medical front office experience
- Strong telephone etiquette
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Available and flexible with your hours
- Detail-oriented with excellent time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
Additional Information
Perks:
- Competitive compensation
- Excellent benefits package, including 401k, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Family-friendly work environment
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
U
US Physical Therapy Inc
U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics.
The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales.
USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.