Charlotte, NC | Part-Time | In-Office
Approximately 15–20 hours per week, with occasional scheduled weekend events.
This is a paid, hands-on internship offering practical experience in photography, videography, content creation, social media engagement, and business development within a growing company.
Small Biz Heroes is seeking a creative, organized, and highly coachable Media & Marketing Intern to join our Charlotte team.
This is a hands-on role focused on capturing in-office content, photography and video, organizing media assets, and helping turn social media engagement into business opportunities.
You do not need extensive professional experience. We’re looking for someone with a strong eye for content, a willingness to learn, great organization, and the confidence to capture the people, energy, and stories happening inside Small Biz Heroes.
What You Will Do
Content Capture & Media
- Capture consistent photo and video content of team activities, company culture, client stories, and behind-the-scenes moments.
- Film B-roll and other content needed for social media and marketing campaigns.
- Assist with content shoots, special projects, and occasional events.
- Occasionally support weekend filming when planned in advance.
Media Organization
- Organize and maintain B-roll, photography, video, and other digital assets.
- Follow established naming, filing, and storage systems so content is easily accessible.
- Ensure new media is uploaded, organized, and ready for the editing/content team.
Social Media & Lead Generation
- Monitor designated social media channels for engagement and inbound opportunities.
- Engage professionally with prospects and followers using established SBH messaging.
- Help convert social media conversations into qualified leads and appointments.
- Track and properly hand off qualified opportunities to the appropriate team member.
You’ll Thrive Here If You Are…
- Creative, curious, and eager to learn.
- Comfortable approaching people and capturing candid content.
- Highly organized with strong attention to detail.
- Comfortable with cameras, smartphones, and social media platforms.
- Confident communicating with people online and in person.
- Coachable and able to apply feedback quickly.
- Proactive—you notice opportunities and take action without always being asked.
- Interested in marketing, content creation, business, or entrepreneurship.
Preferred Experience
- Basic experience with photography, videography, social media, or content creation.
- Familiarity with digital file organization and cloud-based storage.
- Experience creating content for personal, school, organization, or business social media accounts is a plus.
Professional marketing experience is not required.
What Success Looks Like
- Fresh, usable in-office content is captured consistently.
- B-roll, photography, and media assets remain organized and easily accessible.
- The content team has a reliable library of media to support ongoing marketing.
- Social media engagement is monitored and qualified opportunities are captured and handed off.
- Assignments are completed accurately, on time, and with increasing independence.
Our HERO Values
Everything we do is built around four core values:
H — HonestWe tell the truth and always do what’s right.
E — EnduringWe embrace challenges and stay committed to excellence.
R — ResponsibleWe own our actions, commitments, and results.
O — OptimisticWe focus on solutions, opportunities, and continuous growth.
This is an opportunity to gain real-world experience inside a fast-growing company while developing practical skills in content creation, media, marketing, lead generation, and business.