Mechatronics Automation Reliability Technician

About the Team

Join Customer Operations — the engine room of Symbotic’s robotic material handling platform. We collaborate directly with onsite customers to drive world‑class safety, quality, and system performance.

Your Impact

• Keep the Automated Storage and Retrieval System at its peak by performing scheduled and on‑demand inspections across automated robotic vehicles and Automated Adapters/Lifts.
• Maintain continuous operations: adjust, calibrate, repair, replace, and modify components to protect throughput.
• Own flow management through adapters — manual inbound, automatic inbound, and automatic outbound — to unlock maximum cases per hour.
• Diagnose stoppages and anomalies using schematics, wiring diagrams, and advanced test gear; execute timely recoveries, including within the Symbotic Matrix select system and tight spaces.
• Execute robotic arm setup, calibration, and tool changes.
• Complete comprehensive documentation of work, parts, and labor in the Computerized Maintenance Management System (CMMS) with high quality standards.
• Communicate production‑critical issues early with clear corrective suggestions and realistic time estimates for emergency and planned maintenance.
• Perform minor utility/fabrication tasks (machining holes/brackets, cutting steel, aligning sensors, installing Unistrut).
• Uphold 5S and continuous cleaning; remove replaced components and debris after work.
• Support Cell Operator activities as needed; flex to changing priorities; perform other duties as assigned by leadership.

Qualifications

• Associate degree/certification in electronics, automotive, automation, or manufacturing, or equivalent experience.
• 3+ years working with mechanical automation systems or equivalent training.
• Advanced troubleshooting with strong command of electro‑mechanical diagrams.
• Hands‑on PLC knowledge and troubleshooting experience.
• Proven ability to operate automated systems; proficient with inspection functions.
• Self‑directed; follows procedures and manuals with minimal supervision.

Environment & Physical Demands

• Steep stair climbs; work near elevated railings.
• Environment protected from weather, but temperature can vary; operate comfortably from 105° down to 32° Fahrenheit.
• When on construction sites, use required PPE: hard hat, safety vest, steel‑toe boots, safety glasses, hearing protection, and fall protection (e.g., safety harness).
• Frequently lift up to 50 lbs safely; move up to 80 lbs.
• Stand/walk 10–12 hours; frequent reaching.
• Perform work at heights to 45 feet and in restrictive areas of 24 inches; able to stand, climb/balance, stoop, kneel, crouch, or crawl.
• Capable of occasional/continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive use of both hands and feet.
• Follow all safety requirements and protocols, including Lockout/Tagout and fall protection.