Mechanical Field Service Engineer, Apprentice

Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Mechanical Field Service Engineer, Apprentice to join our team. This is a remote role that reports to our Las Vegas, NV office.

ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA): For over 130 years Mitsubishi Heavy Industries (MHI) Group's innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services are tailored to meet our customers' evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense and space systems sectors. Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected.

SCOPE: Through the years and continuing through today, Mitsubishi Heavy Industries America Corrugating Machinery Division (CMD) serves the growing, dynamic packaging industry with leading edge equipment systems, sales, parts, technical and field support, making it one of the most respected suppliers to converters in North and Central America. The Mechanical Field Service Engineer, Apprentice supports the Field Service team by assisting with the installation, troubleshooting, repair, and maintenance of corrugating and/or box-making machinery. This hands-on role is designed to build technical capability in mechanical systems, hydraulic components, and industrial equipment operation. Working directly under experienced Field Service Engineers, the apprentice will gain practical experience in diagnosing mechanical issues, performing component repairs, reading technical drawings, and supporting on-site equipment installations. This position requires strong mechanical aptitude and a commitment to learning in fast-paced, customer-facing industrial environments. The apprentice will participate in structured training, field assignments, and continuous skill development while contributing to safe, efficient, and high-quality service delivery.

JOB RESPONSIBILITIES:

• Assist Field Service Engineers in responding to customer support requests.
• Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines.
• Support disassembly, inspection, and repair processes under supervision.
• Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders.
• Participate in the setup and installation of new equipment, including coordination with riggers and millwrights.
• Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation.
• Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities.
• Assist in documenting service activities, including photos and detailed descriptions of work performed.
• Report equipment issues, material needs, or safety concerns to supervising technicians or management.
• Engage in structured learning activities, including technical training modules and performance evaluations.
• Support operations as needed to maintain workflow and meet schedules and quality standards.
• Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy.
• Prepare and submit documentation for invoicing and expenses per established procedures.

This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned.

QUALIFICATIONS & SKILLS: Education: High school diploma or equivalent required Experience: Minimum of one (1) year of hands-on mechanical experience, such as Diesel Mechanic, Automotive Mechanic, Heavy Equipment Technician, or similar position Basic understanding of mechanical systems, hydraulics, and industrial equipment Experience with basic mechanical troubleshooting, fluid systems, and equipment repair Strong mechanical aptitude with the ability to diagnose and repair mechanical systems Ability to read and interpret mechanical drawings, schematics, and service manuals Preferred Qualifications: Technical school, vocational training, or military training in mechanical, automotive, diesel, or industrial maintenance preferred ASE certifications or equivalent mechanical certifications

Key Competencies:

• Willingness to learn and take direction from experienced professionals
• Commitment to safe work practices
• Positive attitude and adaptability in dynamic environments
• Basic mechanical and electrical understanding
• Excellent communication and teamwork skills
• High level of attention to detail and accuracy in mechanical assembly and repair tasks
• Ability to work independently in the field once trained

WORKING CONDITIONS: Travel: High volume business travel nationwide with little to no advance notice Working Hours: Work will be performed at the request of the customer, anytime including day or night hours High volume weekend work activity Lifting/physical requirements: Regularly required to sit, stand, bend, and kneel for long periods Required to walk, talk and/or hear Frequently lift and/or move 30-50 pounds

MHIA Comprehensive Total Rewards Program:

• Compensation: As of the date of this posting, a good faith estimate of the current pay range for this position is $19.48 to $24.36 per hour. The actual compensation offered may vary based on factors such as the candidate's experience, skills, qualifications, and internal equity. This range is subject to change over time.
• Benefits available include: Excellent Wellness Benefits (Medical, Dental, Vision & 401K Matching), Company-provided STD and LTD Parental Leave, Company-Provided Life Insurance and AD&D, Paid time off: vacation, sick leave (granted at the beginning of the year). 15 holidays, Tuition Reimbursement Program, Behavioral health support

Applications are being accepted on an ongoing basis. This position will remain posted until filled. Applicants should apply via our internal or external (https://mhicareers.com/) career sites. MHIA regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position. MHIA is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants are strongly encouraged to apply.