MEAN WELL USAIT Specialist - Intern

Job Requirement

• Currently enrolled in a college or university.
• Information Technology, Computer Science, Information Systems, Cybersecurity, or related majors are preferred but not required.
• Ability to communicate effectively in both English and Mandarin Chinese.
• Strong problem-solving skills and willingness to learn new technologies.
• Responsible, proactive, and comfortable communicating with users to understand and resolve technical issues.
• Ability to work on-site at our Fremont, California office.

Job Description

• Provide Level 1 technical support for employees and assist with day-to-day IT support requests.
• Troubleshoot common Windows desktop and laptop issues, including hardware, software, and peripheral problems.
• Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and other commonly used business applications.
• Assist with troubleshooting user issues related to the company's internally developed ERP and CRM systems and work with IT staff to identify and resolve real-world system issues.
• Install and configure computers, monitors, printers, software, and other IT equipment.
• Assist with basic network connectivity troubleshooting, including LAN, Wi-Fi, and VPN issues.
• Help maintain IT equipment inventory and asset records.

Compensation

• Paid Internship - Interns will receive compensation for their work based on the agreed hourly rate.
• Workers'' Compensation - Interns will be covered under the company's Workers'' Compensation insurance in accordance with applicable laws and regulations.

Please send your resume to: HR@meanwellusa.com