Mazda of Valencia - Front Desk Receptionist - Santa Clarita, CA

Mazda of Valencia is looking for a new Receptionist to work evenings and weekends. You are the first face our guests see when they walk in our front doors, and we are looking for a friendly, helpful and dependable new employee to add to our team. As a Receptionist, we provide exceptional customer service for all walk-ins on the showroom floor and all calls we receive over the phone. It is our duty to answer all in-bound calls in a professional customer-friendly manner and transfer all calls to the correct party or department in a timely manner. We are the first person our guests speak with, and we play a big role in transitioning our guests to our Sales team or other departments. This is an entry-level position. We currently have full-time and part-time positions available with the ability to learn more.

Responds quickly and accurately to incoming telephone calls by transferring to the correct party

Greets and directs guests to the correct individual and notifies the appropriate person that their guest has arrived

Answers basic customer inquiries and refers more complex inquires to the appropriate person

Gain knowledge of services other departments offer to assist our guests

Must have great customer service skills and capabilities to work with our guests and team members

Time management, communication, and multitasking skills are a must

Ability to work closely with Management team, Sales team, Service team, and Accounting office

Bilingual (Spanish - Required)

Job Types:  Full-Time and Part-Time available

Schedule:

Holidays

Monday to Friday

Weekends

Experience:

Customer service: 1 year (preferred)

Receptionist: 1 year (preferred)

Work Location:

Valencia, CA

Administrative Duties:

Sorting and sending mail

Answering and routing phone calls

Filling as needed 

Importing Data 

Assisting Business Office