Highlights
What You'll Do : As the Material Damage & Specialty Director you will direct the Property/Casualty Shared Services Material Damage staff responsible for auto, specialty vehicle, and related claims, including both non storm and storm operations. Other duties include: Establish and execute the material damage claims strategy, including service delivery, operational performance, performance metrics, and continuous improvement initiatives that support client/member service, growth, loss ratio, and efficiency goals.
Numbers & Facts
| Location | West Des Moines, Iowa |
| Industry | Financial Services |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1939 |
| Website | http://www.beafarmbureauagent.com |
Description
Material Damage & Specialty Director
Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership, and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As the Material Damage & Specialty Director you will direct the Property/Casualty Shared Services Material Damage staff responsible for auto, specialty vehicle, and related claims, including both non storm and storm operations. Other duties include:
- Establish and execute the material damage claims strategy, including service delivery, operational performance, performance metrics, and continuous improvement initiatives that support client/member service, growth, loss ratio, and efficiency goals.
- Lead enterprise storm response for material damage claims, including planning, readiness, resource deployment, surge capacity, workflow prioritization, and consistent claim handling and customer communication during catastrophe events.
- Direct the activities of the specialty units within the claim department.
- Lead training development for claims handling, technical auto/specialty vehicle damage assessment, and catastrophe response processes.
- Develop and manage the material damage claims budget, including catastrophe-related expenditures.
What It Takes to Join Our Team:
- College degree or equivalent plus ten years of relevant experience required.
- Five years management experience in underwriting, claims, or property and casualty insurance required.
- Demonstrated leadership, customer service, team orientation, and technical/business/industry regulations related skills required.
About Company
Farm Bureau Financial Services is looking for people to join our team. Are you interested in running your own business and helping others? As a Farm Bureau agent, you’ll sell insurance products, but being an agent is about so much more – it’s about building relationships and being an advocate for people in your community.
Founded more than 75 years ago, we started off providing insurance for farmers. Today, we help people from all walks of life – rural, urban, and everything in between. We couldn’t be more proud of our heritage and our close relationship with the Farm Bureau federations in the states where we do business. When it comes to protecting livelihoods and futures, we’ve got it covered with a wide variety of property/casualty, life insurance, and financial services products.
When you make a commitment to be a Farm Bureau agent, we make a commitment to you. We believe that little things make a big difference in your career, and at Farm Bureau, that means deciding on a work schedule that fits your life, new agent financing, marketing support, training and education, cash bonuses, incentive travel, and most importantly, you’ll be backed by a team of talented and supportive individuals who want to see you succeed. We invite you to take control of your professional future by visiting beafarmbureauagent.com. Click Get Started and apply today.
When you make a commitment to be a Farm Bureau agent, we make a commitment to you. We believe that little things make a big difference in your career, and at Farm Bureau, that means deciding on a work schedule that fits your life, new agent financing, marketing support, training and education, cash bonuses, incentive travel, and most importantly, you’ll be backed by a team of talented and supportive individuals who want to see you succeed. We invite you to take control of your professional future by visiting beafarmbureauagent.com. Click Get Started and apply today.