Master Repair Technician/General Service Technician

Crown Nissan of Decatur

Decatur, Illinois

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JOB DETAILS

SKILLS

ASE, Air Quality, Analysis Skills, Automotive Repair and Maintenance, Body Shop, Business Writing, Computer Maintenance, Customer Support/Service, Dental Insurance, Driver's License, Electricity, Flexible Spending Accounts, Housekeeping/Cleaning, Identify Issues, Life Insurance, MPI, Maintenance Services, Mathematics, OSHA, Organizational Skills, People Management, Purchasing/Procurement, Quality Metrics, Reimbursement, Repair Orders, Reporting Skills, Resolve Customer Issues, Road Tests, State Laws and Regulations, Vision Plan, Writing Skills

LOCATION

Decatur, Illinois

POSTED

30+ days ago

Here at Miles Crown Automotive we want to make your next new or used car experience one to remember. We strive to provide excellent customer service when contacting us to handle your car repair services. Learn about our service departments, view service specials, schedule service online or email us with questions regarding your car care needs. You will also find a wide selection of parts for your new or used vehicle.

What We Offer

Medical, Dental & Vision Insurance
Life Insurance
Short & Long Term Disability
Flexible Spending Accounts
401K + Match
Paid Vacations
Employee Discounts

Technician Specific Benefits

Shop equipped with the newest technology and equipment
Uniforms provided
Discounts on products and services
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Continued education, manufacturer hands on and web based training
Clean and professional work environment
Competitive wages

Responsibilities

Receive repair orders from dispatchers and take to stall area
Perform routine maintenance/major repairs assigned with efficiency and accuracy in accordance with dealership
Perform complete MPI and 27 point used care inspection
Diagnose cause of any malfunction and perform repair as authorized
Communicate with Parts Department to obtain needed parts
Tag & save parts, turn in parts, if the job is under warranty or if requested by the customer
Advise Service Advisor immediately if any additional work is needed, if work outlined is not needed or if repairs cannot be complete within promised time
Document & quality check work performed
Road-test vehicles to ensure repair has addressed customer complaint
Keep abreast of factory technical bulletins
Ensure that work area and customers' vehicle are kept clean
Administer safety & housekeeping policies/procedures
Understand/follow federal/state/local regulation, governing service repair work

Qualifications

Associate's Degree or equivalent from two-year college or technical school; or two-years of experience in an auto body repair facility, one-year of supervisory experience and/or equivalent combination of education and experience
Five-years automotive mechanical experience (preferred)
Must have diagnostic ability in chassis, drive & electrical
Must have own tools
Ability to read, analyze & interpret technical procedures
Ability to write reports, business correspondence & procedure manuals
Ability to regularly lift/move up to 25 lbs
Basic mathematical skills & reasoning ability
Customer service, computer & organizational skills
Current, valid driver's license & satisfactory MVR

Master Repair Technician/General Service Technician

Crown Nissan of Decatur

Decatur, Illinois

About the Company

Crown Nissan of Decatur

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