Master Electrician / Electrical Trade Lead

 
 
Master Electrician / Electrical Trade Lead
Mountain Valley Plumbing, Heating & Cooling

Compensation: $85,000–$125,000 per year + performance bonus opportunities

Position Summary
Mountain Valley Plumbing, Heating & Cooling is looking for an experienced Master Electrician to perform high-level residential electrical service and installation work while helping lead the technical performance of our electrical team.

This is a senior field position for an electrician who can independently handle difficult service calls, troubleshoot complex electrical problems, oversee installation quality, and help develop less-experienced electricians and apprentices.

This is not strictly a management position. You will remain involved in the field, run revenue-producing calls, solve difficult technical problems, support other electricians, and help ensure our electrical work meets code and Mountain Valley standards.

For the right candidate, this position will also serve as our Electrical Trade Lead.

What You'll Do
Perform residential electrical service, troubleshooting, repair, and installation
Handle complex electrical calls requiring senior-level technical experience
Diagnose electrical problems and develop appropriate repair or replacement solutions
Perform and oversee significant residential electrical projects
Install and service panels, circuits, lighting, switches, receptacles, and other residential electrical systems
Assist electricians when they encounter difficult technical problems
Run callbacks, determine root causes, and coach employees to prevent repeat issues
Perform quality-control inspections on electrical installations
Ensure work meets applicable electrical codes, manufacturer requirements, and Mountain Valley standards
Train and coach electrical apprentices and developing electricians
Perform field ride-alongs and evaluate technical performance
Provide technical training to the electrical team
Help apprentices progress toward greater responsibility and licensing
Manage your own calls and time to achieve required productivity and revenue goals
Identify legitimate electrical safety, repair, and upgrade opportunities for customers
Work with dispatch, sales, and operations to help the department perform successfully
Lead by example in workmanship, professionalism, communication, productivity, and customer service
What We're Looking For
Required
Colorado Master Electrician license
Significant residential electrical service and installation experience
Strong electrical diagnostic and troubleshooting ability
Ability to independently handle complex residential electrical calls
Strong understanding of electrical code and safe work practices
Ability to oversee and evaluate the work of other electricians
Ability and willingness to train apprentices and developing electricians
Professional communication and customer-service skills
Valid driver's license and ability to meet company driving requirements
Ability to successfully complete required employment screening
Ability to perform the physical requirements of residential electrical work
Highly Preferred
Previous experience as a Lead Electrician, Electrical Supervisor, Field Supervisor, Service Manager, or Technical Trainer
Experience managing or supervising electrical apprentices
Experience performing installation quality control
Strong residential service experience
Experience with electrical panels and service upgrades
Experience with EV chargers, generators, surge protection, and other residential electrical upgrades
Experience building or helping develop an electrical service department
Experience coaching technicians on customer service, productivity, and revenue performance
Leadership Responsibilities
As the senior technical member of the electrical department, you will be responsible for more than your own calls.

Compensation
$85,000–$125,000 annually, depending on licensing, experience, technical ability, leadership responsibilities, and performance.

Additional performance-based compensation opportunities may be available through the Standard Service or Trade Lead bonus plan.

Career Opportunity
This position is ideal for an experienced Master Electrician who wants more responsibility and influence while remaining connected to the trade.

Potential career progression includes:

Master Electrician Electrical Trade Lead Electrical / Operations Leadership

For a new electrical department, this position also provides the opportunity to help establish the technical standards, training expectations, and culture of the electrical team.

We are looking for someone who can do more than perform excellent electrical work. We want a senior tradesperson who can help make the entire electrical department better.
Job Requirementshelp_outline
 

 
 

Be available when electricians and apprentices need technical assistance
Coach employees instead of simply taking over their work
Train apprentices and evaluate their progress
Help ensure electrical work is performed safely and correctly
Review callbacks and identify their root causes
Perform installation quality control
Identify recurring technical problems and develop training to correct them
Help maintain strong productivity and labor efficiency
Work cooperatively with dispatch and the office
Set the standard for workmanship, professionalism, appearance, and customer service
What Success Looks Like
Success in this role is not measured only by how well you personally perform electrical work.

A successful Master Electrician / Trade Lead:

Solves difficult electrical problems
Produces strong revenue while maintaining ethical recommendations and quality workmanship
Maintains a low callback rate
Helps other electricians successfully complete difficult calls
Improves the technical ability of the electrical team
Develops apprentices into increasingly capable electricians
Maintains high standards for electrical safety and code compliance
Protects the company from poor workmanship and unnecessary labor
Identifies legitimate opportunities to improve customers' electrical systems
Works effectively with dispatch, operations, and other trades
Creates excellent customer experiences
Takes ownership of problems through resolution
Business and Customer Expectations
We expect our Master Electrician to understand that providing excellent customer service and operating a profitable business are compatible goals.

You should be comfortable identifying electrical problems, safety concerns, and improvement opportunities and presenting appropriate options to the homeowner.

We do not expect unnecessary work to be sold. We do expect our electricians to identify legitimate needs, educate customers, provide solutions, and give the customer the opportunity to purchase those solutions.