Master Data Analyst

• Perform daily entry, maintenance, and enhancement of material master records within SAP.
• Maintain artwork, artwork templates, and artwork approvals for value-add accessories.
• Ensure data quality, compliance, and consistency of master data across business systems and processes.
• Utilize reference documents and audit procedures to verify and maintain data accuracy.
• Escalate complex issues according to established procedures.

• Create and maintain departmental procedures and work instructions for assigned areas.
• Support compliance with documented processes and standards.
• Contribute to continuous maintenance and improvement of departmental documentation.

• Provide an exceptional customer experience through responsiveness, integrity, and a commitment to exceeding expectations.
• Prioritize and manage requests based on customer requirements and departmental performance metrics.
• Develop constructive relationships with internal and external stakeholders.
• Collaborate with cross-functional teams to support business objectives.
• Provide cross-functional support by sharing knowledge, assisting with requests, and participating in collaborative problem-solving.

• Identify and execute lean continuous improvement initiatives as defined by ORBIS and organizational leadership.
• Take initiative and act independently to address responsibilities and opportunities for improvement.
• Support departmental goals and performance metrics through process and data improvements.

• Perform other duties as assigned by leadership.

Success in this role is measured by:

• Data accuracy as measured through customer complaints and data rework.
• Responsiveness to customers as measured by turnaround time of data requests.
• Business improvement contributions as measured by overall cost-saving initiatives.

• Associate's Degree in Business, Supply Chain, Design, Engineering, or a related field.
• Relevant work experience may be considered in lieu of the education requirement.

• Familiarity with SAP or other ERP systems related to: Master Data Management Data Governance Supply Chain

• Bachelor's Degree in Business, Supply Chain, Design, Engineering, or a related field.

• Experience with SAP or other ERP systems related to: Master Data Management Data Governance Supply Chain

• Strong knowledge of computer systems, particularly Microsoft Office and SAP or similar ERP systems.
• Experience with Adobe Illustrator or similar graphics software preferred.
• Ability to manage multiple time-sensitive activities simultaneously.
• Ability to maintain a high level of data integrity.
• Strong written and verbal communication skills.
• Ability to communicate clearly with broad audiences in various settings.
• Ability to prepare presentations and communications that are widely understood.
• Ability to build and maintain strong working relationships both within the team and across organizational boundaries.
• Ability to work effectively in a team environment.
• Ability to appropriately challenge viewpoints and make difficult decisions when required.
• Ability to balance customer expectations with organizational needs.
• Strong problem-solving skills with the ability to facilitate resolution.
• Ability to make sound decisions when faced with complex or multi-faceted issues.
• Demonstrates accountability and leads by example.
• Ability to recognize and escalate issues to team leads, supervisors, or management when appropriate.

• Up to 5% travel as needed to support departmental activities.
• May include overnight travel and extended work hours during meetings.
• Limited availability for work-related activities outside regular business hours.

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