To provide the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility.
Numbers & Facts
Location
Maricopa, AZ
Description
To provide the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
High school diploma or equivalent
Proper training and certificates for service provided. (Must be able to produce certifications upon hire.)
Experience in administering treatments to male and female guests in a professional manner.
Understand and follow Blood Born Pathogen procedures
Excellent, reading writing and oral proficiency in the English language
Must be able to maneuver in and around the salon, spa and fitness area.
Responds to visual and oral cues.
Must be able to work in a close-knit environment with constant co-work involvement.
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Initiate and engage in conversations in a professional and friendly manner
Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.
Provide consistent professional treatments as directed in training classes and accepted certification practice.
Properly care for equipment and products used
Communicate and describe in an articulate manner the spa offerings
Compare and contrast the different services on the menu
Recommend and up-sell services at the spa facility on property
Handle guest questions and concerns with professionalism and courtesy
Respond to guest requests immediately, accurately, and appropriately
Understand the importance of and committed to continuing education
Works unsupervised for extended period
Uphold all protocols for set-up and cleanliness of treatment rooms.
Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude
Maintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures.
Maintains well maintained spa appearance, cleanliness and ability to work entire shift in a mask as directed.
Comfortable around guests who may be in a state of undress
Perform other tasks assigned by Manager or Assistant Manager.
Ability to trouble shoot and problem solve problems in fast paced environment
Regular attendance is essential to the successful performance of the position
Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility
Must comply with rules and regulations for the safe and effective operation of the facility
Always maintains a friendly pleasant and professional demeanor and appearance
Initiate and engage in conversations in a professional and friendly manner
Administer expert massage and body treatments for various purposes and needs and in the specific time frame given.
Provide consistent professional treatments as directed in training classes and accepted certification practice.
Properly care for equipment and products used
Communicate and describe in an articulate manner the spa offerings
Compare and contrast the different services on the menu
Recommend and up-sell services at the spa facility on property
Handle guest questions and concerns with professionalism and courtesy
Respond to guest requests immediately, accurately, and appropriately
Understand the importance of and committed to continuing education
Works unsupervised for extended period
Uphold all protocols for set-up and cleanliness of treatment rooms.
Understand that as a representative of the Spa they will maintain a healthy appearance and a positive attitude
Maintain a clean, safe, stocked and well-organized work area. Including extensive in-between client cleaning procedures.
Maintains well maintained spa appearance, cleanliness and ability to work entire shift in a mask as directed.
Comfortable around guests who may be in a state of undress
Perform other tasks assigned by Manager or Assistant Manager.
Ability to trouble shoot and problem solve problems in fast paced environment
Regular attendance is essential to the successful performance of the position
Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekends, and holidays to reflect the needs of the facility
Must comply with rules and regulations for the safe and effective operation of the facility
Always maintains a friendly pleasant and professional demeanor and appearance