The Courtyard by Marriott has a current opening for a front desk associate. Hotel experience and open availability is required. Shifts will include evenings, weekends and mornings. Full-time availability with the opportunity for advancement in supervisory and operations. Pay is based on experience.
Essential Duties and Responsibilities
- Warmly greet and register guests, manage reservations, and daily arrivals.
- Be knowledgeable about the area.
- Complete all shift-related duties and securely deposit any cash collected.
- Generate daily reports for Courtyard Marriott operations.
- Manage guest reservations received via fax or email in a timely and accurate manner.
- Address guest concerns and escalate to the Office Manager when needed.
- Perform additional duties as assigned by Front Office Manager.
- Maintain consistent, regular, and reliable attendance.
- Fulfill other tasks as assigned to support overall team success.
Minimum Qualifications:
- Customer service experience is essential and hotel front desk experience is preferred.
- Excellent communication and interpersonal skills with a positive and friendly attitude.
- Strong problem-solving skills and ability to multitask.
- Proficiency in computer skills.
- Knowledge of the local area is helpful.
- Ability to work weekends and holidays.
- Comfortable assisting in hotel sales and marketing efforts, contributing to enhanced brand awareness and increased sales.
Benefits:
- Holiday Pay
- 401K
- Insurance: Medical, Dental, Vision
- Flexible Schedule
- Marriott Brand Discount
The Courtyard by Marriott in Fayetteville, Arkansas is located at 600 East Van Asche.
Phone: 479-571-4900