Marketplace Associate Seller Account Manager

As a Marketplace Associate Seller Account Manager, you will manage a portfolio of marketplace sellers across key product categories such as Computing, Gaming, Small Appliances, and other priority assortments, driving growth and optimizing operational efficiency. In this role, you will play a critical part in identifying assortment gaps, capitalizing on seasonal moments, and ensuring sellers are set up for long‑term success on Best Buy's marketplace. We are seeking a strong communicator with experience working in a fast‑paced environment while managing multiple sellers or clients.

This role is hybrid, which means you will be required to work some days on‑site at the Best Buy location listed on this posting and some days virtually from home or another non‑Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

• Manage relationships with a portfolio of sellers, working to optimize their performance to achieve Best Buy's go-to-market value targets
• Develop deep expertise of how to optimize performance for sellers on Best Buy dotcom through improving findability, optimizing product content/reviews, integrating into promotional campaigns and leveraging Best Buy Ads capabilities. 
• Identify assortment gaps and opportunities to expand the marketplace's product offerings.
• Analyze seller performance, providing data-driven recommendations for improvement in assortment, pricing, and operations.
• Collaborate with cross-functional teams (supply chain, marketing, operations) to improve seller experience and sales
• Monitor and drive seasonal opportunities, promotions, and marketing activities to maximize seller impact

Basic qualifications

• 4 years of experience in merchandising, demand planning, e-commerce, marketing, operations, customer experience, vendor management, or supply chain
• Ability to influence without authority
• Basic Proficiency with Microsoft Office Suite

Preferred qualifications

• 1 year of mentoring, cross-functional team management, or influencing without authority
• 1 year of experience communicating and partnering with vendors/3rd party
• Excellent communication and relationship management skills
• Exp