Forward Air logo

Marketing Specialist, Social & Events

Forward Air

  • Dallas, TX
  • 1 day ago

    Highlights

    Create engaging content including written copy, graphics in partnership with the creative team, short-form video, and other multimedia assets tailored to platform-specific audiences. Education: Undergraduate degree in Marketing, Communications, Business, Public Relations, or a related field from an accredited college or university required; equivalent combination of education and relevant experience may be considered.

    Numbers & Facts

    LocationDallas, TX
    IndustryTransport and Storage - Materials
    Company Size2,500 to 4,999 employees
    Year Founded1981
    Websitehttps://www.forwardair.com/content/careers-0

    Description

    The Marketing Specialist - Social Media and Events is a hands-on marketing role responsible for driving brand awareness, audience engagement, and event execution. They own two critical components of the marketing function: social media management and domestic event planning. They create compelling content, manage social channels, coordinate trade shows and industry events, and help ensure a consistent and engaging brand presence across digital and in-person touchpoints. Working closely with marketing, sales, leadership, and external partners, they business growth through strategic communication and memorable customer experiences. 

     

    Responsibilities

    • Develop and execute social media strategies that support brand awareness, engagement, lead generation, and overall marketing objectives.
    • Create engaging content including written copy, graphics in partnership with the creative team, short-form video, and other multimedia assets tailored to platform-specific audiences.
    • Build, maintain, and manage the social media content calendar, including content planning, scheduling, publishing, and campaign coordination.
    • Monitor platform performance, analyze engagement metrics, and provide regular reporting and recommendations to improve results.
    • Manage social media community engagement by responding to comments, messages, and interactions in a timely and brand-consistent manner.
    • Stay current on social media trends, platform updates, algorithm changes, and emerging best practices, bringing innovative ideas to enhance performance.
    • Plan, coordinate, and execute domestic trade shows, conferences, vendor events, and sponsorship activations from concept through post-event evaluation.
    • Manage event logistics including booth design coordination, vendor relationships, shipping, setup, dismantle activities, and on-site execution.
    • Source, order, and manage promotional merchandise, branded collateral, giveaways, and event materials.
    • Coordinate pre-event and post-event marketing campaigns to maximize attendance, engagement, lead generation, and follow-up activity.
    • Support virtual and hybrid events through planning, promotion, content coordination, and execution.
    • Track event performance, measure return on investment, and partner with sales teams to ensure effective lead capture, follow-up, and reporting.
    • Collaborate cross-functionally with sales, leadership, external vendors, and marketing team members to strengthen brand visibility and support business initiatives.
    • All other duties as assigned to meet evolving business needs.

     

    Qualifications

    • Education: Undergraduate degree in Marketing, Communications, Business, Public Relations, or a related field from an accredited college or university required; equivalent combination of education and relevant experience may be considered.
    • Certification/Licensure: No certification required; industry certifications in social media marketing, digital marketing, event management, or related disciplines are a plus.
    • Experience: 3+ years of experience in social media management, event marketing, corporate events, or a similar marketing role combining both disciplines.
    • Demonstrated hands-on experience planning, coordinating, and executing trade shows, conferences, sponsorship events, and other business-focused events.
    • Strong content creation skills across written, visual, and video formats with the ability to adapt messaging to different audiences and platforms.
    • Experience utilizing social media platforms, scheduling tools, analytics platforms, and campaign reporting tools to drive engagement and performance.
    • Excellent organizational, project management, and multitasking skills with the ability to manage multiple deadlines, vendors, and priorities simultaneously.
    • Strong written and verbal communication skills with a commitment to maintaining brand consistency and professionalism across all channels.
    • Experience with marketing automation, CRM, and campaign management tools such as Salesforce, Marketo, LinkedIn Campaign Manager, or similar platforms preferred.
    • Experience within logistics, transportation, freight, supply chain, or other B2B industries is preferred.
    • Ability and willingness to travel domestically as needed to support events, trade shows, conferences, and company initiatives.
    • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
    • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
    • Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.

     

    #LI-RA1 #LI-Onsite

    About Company

    Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

    Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

    The foundation product for Forward Air is our expedited linehaul service, offering consistent and reliable transit and on-time, damage-free deliveries. By locating terminals on or near airports and maintaining a scheduled transportation network, we are able to arrange for convenient and consistent service with broad geographic coverage. Shipments of varying sizes (TL/LTL) are received at our terminals and transported by contracted service providers either (1) on a direct truck to the destination terminal, (2) through our Columbus, Ohio central sorting hub, or (3) through one of our 12 regional hubs, where they are unloaded, sorted, and reloaded in rapid fashion. After reloading the shipments, our contracted service providers deliver them to the destination city for early morning recovery. Through our Forward Air Complete® cartage service, customers also can have shipments picked up from the shipper, delivered to the final consignee, or transferred at the airport, simplifying the freight management processes. These options allow us to maximize handling efficiency of each shipment while minimizing freight loss and damage, improving transit times over traditional ground transportation.

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