Marketing Quality Assurance & Digital Content Specialist

Title: Marketing Quality Assurance & Digital Content Specialist

Location: 550 S Tryon St Charlotte, NC

Duration: 6 months

Work Engagement: W2

Work Schedule: 3 days in office/2 days remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

We are seeking a highly detail-oriented professional to support a Marketing Delivery team responsible for bringing customer-facing marketing campaigns, web pages, mobile applications, credit card offers, and other digital experiences to market. This role plays a critical part in ensuring content accuracy, compliance, and a seamless customer experience through rigorous testing and validation processes.

You will be working with a team to assist with quality reviews, user acceptance testing (UAT), content validation, and control execution activities. Success in this role requires exceptional attention to detail, strong organizational skills, and the ability to thrive in a fast-paced environment with tight deadlines.

Responsibilities:

• Execute User Acceptance Testing (UAT) for customer-facing marketing campaigns, websites, mobile applications, and promotional offers.

• Review digital content, disclosures, and marketing materials to identify errors, inconsistencies, or customer-impacting issues.

• Compare vendor-delivered content against approved marketing specifications and mockups to ensure accuracy.

• Document findings, communicate defects, and support remediation efforts through completion.

• Participate in testing cycles, peer reviews, and quality assurance processes to ensure high standards are maintained.

• Support control execution activities that help reduce operational and customer risk.

• Manage multiple reviews and testing assignments simultaneously while meeting strict deadlines.

• Collaborate closely with marketing, digital, and vendor partners throughout release cycles.

• Utilize tools such as Figma and web-based testing environments to validate content and functionality.

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• 4+ years of experience in Marketing, E-Business, Digital Marketing, Digital Platforms, Mobile Applications, Social Media, or related fields.

• Exceptional attention to detail with proven experience reviewing, validating, and testing content.

• Ability to identify errors and inconsistencies within large volumes of content and disclosures.

• Strong organizational and time management skills.

• Comfortable working under short turnaround times and managing competing priorities.

• Experience supporting testing, quality assurance, validation, or control execution activities.

• Proficiency with Microsoft Office applications.

• Marketing experience and understanding of customer-facing marketing campaigns.

• Experience using Figma for reviewing digital designs, mockups, or marketing assets. (preferred)

• Familiarity with web-based testing environments and digital content validation processes.

• Experience working with digital marketing, websites, mobile applications, or online customer experiences.