Marketing Operations Manager II

A client with Kforce is seeking a Marketing Operations Manager II to join their team in Charlotte, NC.

Summary: We are looking for a Marketing Operations Manager to own the end-to-end procurement and campaign operations for Paid Marketing initiatives. In this role, you will lead procurement lifecycle management (PR/PO generation, Coupa workflows, invoice reconciliation), govern legal review prioritization, manage creative backlog tracking across key lines of business (e.g., Paid, Insurance, Home, Personal Loans), and facilitate cross-functional rituals. This role requires a meticulous individual with strong marketing operations experience, deep proficiency in modern workflow platforms (Airtable, Jira, Workfront, Coupa), and a drive for process automation.

Responsibilities: Procurement & Financial Operations:

• End-to-End Procurement Execution: Own Purchase Requisition (PR) and Purchase Order (PO) submissions via Coupa, review monthly invoices, and reconcile monthly marketing expenditures in Airtable
• Fiscal Planning & System Transitions: Manage annual procurement submissions (AOP planning)
• Vendor & Approval Facilitation: Collaborate directly with Procurement and Paid Marketing stakeholders to finalize insertion orders (IOs), track media spend, and streamline approvals via Slack and procurement tools
• Discrepancy Resolution: Resolve billing, invoice, and PO discrepancies between vendors, procurement, FP&A, and marketing teams
• Creative Backlog & Campaign Operations: Creative Backlog Management: Maintain and update creative backlogs, ensuring stakeholders meet objectives and timelines
• Workflow Communication & Tracking: Facilitate bi-weekly creative backlog review calls and post-meeting follow-ups to increase collaboration and improve visibility into cross-team dependencies