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Marketing Events and Operations Specialist - Netcracker
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Netcracker Intelligent Customer Experience Featured Digital Transformation Solutions Netcracker Agentic AI Solution Netcracker Digital Satellite Solution Netcracker Digital Platform Netcracker Broadband Experience Solutions for Cable MSOs Netcracker Fiber Cloud Solution Netcracker MVNO Cloud Solution
Monetization and Customer Experience Netcracker Intelligent Customer Experience Netcracker Convergent Charging System Netcracker Intelligent B2B CPQ Solution 5G Monetization Netcracker Cloud BSS Intelligent Sales Automation Digital Marketplace Next-Generation Revenue Management Partner Ecosystem Management Netcracker Cloud BSS for ServCos
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About Us Netcracker is ready to help you innovate, disrupt and lead. Netcracker's innovative solutions, advanced technology, and value-driven services help service providers achieve their digital transformation goals and deliver measurable growth. Partners Explore how Netcracker is bringing together leading technologies, industry expertise and co-innovation models to accelerate customer success and facilitate scalable, multivendor business transformation. Contact Us Connect with Netcracker's global experts in AI-driven digital transformation solutions empowering service providers to innovate, automate and grow. Careers Join Netcracker's global team that is driving the industry forward with innovative, technology-powered solutions that blend creativity, teamwork, and continuous learning. Netcracker Cybersecurity Read about Netcracker's holistic cybersecurity solution that safeguards operators' infrastructure, applications, and data with a focus on governance, compliance, and trusted protection.
Press Releases Awards Media Coverage Analyst Reports Events Blog
Netcracker Wins TM Forum Open Innovation Catalyst Award for Cutting-Edge Physical AI Monetization
October 6, 2026
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FirstLight Selects Netcracker Digital OSS to Accelerate Fiber Buildout for Growing Customer Base
September 23, 2026
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Netcracker Brings Expertise in Unlocking AI-Powered Broadband Growth to SCTE TechExpo26
September 22, 2026
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Netcracker and C Spire Unleash the Power of Agentic AI to Transform Revenue Management and Customer Experience
September 8, 2026
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2026 Excellence Awards - AI Driven Orchestration Platform
September 25, 2026
2026 Leading Lights Awards: Outstanding Use Case - Customer Experience
September 9, 2026
2026 Stevie Award for Netcracker Agentic AI Solution: AI for Customer Experience
August 12, 2026
2026 Stevie Award for Netcracker Agentic AI Solution: AI Breakthrough of the Year
August 12, 2026
Netcracker on why AI is a business process, not an IT project
October 2, 2026
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Monetizing B2B services: Commitment, challenges and caveats
August 7, 2026
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Netcracker''s John Byrne on Solidifying the Telco Role in the Physical AI Value Chain
July 30, 2026
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Netcracker Technology on building AI-native telecom operations
July 20, 2026
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IDC MarketScape: Worldwide Telecom Autonomous Network Operations Solutions 2026 Vendor Assessment
September 23, 2026
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2026 Frost & Sullivan Asia-Pacific OSS/BSS Company of The Year
September 17, 2026
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2026 Frost & Sullivan Global Satellite OSS/BSS Product Leadership
September 17, 2026
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2026 Frost & Sullivan Global OSS/BSS Technology Innovation Leadership
August 28, 2026
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FutureNet North America 2026 Read more
Why Product Catalog Has Become the Most Strategic Application in Telecom
September 16, 2026
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Preparing BSS and OSS for the Agentic AI Era
September 2, 2026
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Evolving from Billing Platforms to Revenue Platforms
August 24, 2026
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The Critical Role of Customer Management in Driving Telco Sales Automation
August 18, 2026
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All Customers Industry-specific solutions tailored to the unique needs of each vertical, helping achieve measurable business outcomes Utilities Modernize utility operations for reliability, efficiency and customer satisfaction ICT Accelerate partner and customer onboarding, automate services and scale multi-vendor ICT ecosystems Communications Connect customer experience, revenue and network operations to turn complexity into faster launches and revenue growth Satellite Streamline multi-orbit operations, onboard partners faster and ensure reliable satellite services Finance Enable digital finance with secure, real-time operations and ecosystem control Transportation and Logistics Predict disruptions, optimize assets, maximize partner performance and automate operations Smart Cities Deliver secure and citizen-centric engagement, IoT and AI-driven services for efficient urban management Entertainment Optimize experiences, monetize content and orchestrate partners ecosystems
Job Description
Job Title: Marketing Events and Operations Specialist
Dimension & Scope:
Netcracker seeks a Marketing Events and Operations Specialist to assist the Marketing department in day-to-day activities, help drive our marketing initiatives and execute outstanding events.
This position would provide the right candidate with an opportunity to learn the inner workings of a corporate technology Marketing department. This role will involve optimizing and streamlining our marketing processes, ensuring the accuracy and efficiency of our marketing campaigns. This role will also involve planning and implementing all regional events including trade shows, road shows, and webinars. You will be responsible for executing global demand generation activity including email campaigns, web seminars and other demand generation events. Marketing events support will also be required for affiliated companies.
Principal Duties and Responsibilities:
Tradeshow and Events Management:
Coordinate and support the planning and execution of in-person and virtual events, including industry trade shows, conferences, customer events, internal meetings and other marketing programs.
Manage pre-event planning and logistics, including exhibitor requirements, Netcracker registration and staffing, event schedules, travel logistics, collateral, promotional items, booth shipments and other operational needs.
Coordinate with event organizers, venues, hotels, and other vendors, including researching options, obtaining and negotiating quotes, and managing event logistics.
Provide onsite event support and coordinate post-event activities, including attendee and vendor support, lead follow-up, budget reconciliation, feedback and reporting.
Maintain event timelines, project trackers, and planning documentation, working closely with Marketing Strategy, Sales, Brand Management, and other stakeholders to ensure deadlines and deliverables are met.
Sales Engagement
Partner with Sales and Marketing teams to support customer meetings tracking, prospect events, training sessions and other field marketing activities.
Coordinate collateral, presentations, promotional materials and other event-related content.
Work with Sales and Sales Operations teams to fulfil collateral requests and operational needs.
Database and Marketing Campaign Support Management
Maintain CRM and marketing databases to ensure data accuracy, integrity, and quality.
Support event-related email campaigns in Adobe Marketo Engage, including audience segmentation, email setup, testing, scheduling, deployment and post-campaign reporting.
Utilize CRM and marketing automation tools to manage event registrations, leads and campaign data.
Market Research
Research relevant industry events, sponsorship opportunities, vendors and other marketing opportunities.
Conduct market research to identify industry trends, terminology, audiences and opportunities to support future marketing campaigns.
Collateral
Manage inventory of marketing collateral, promotional items and event materials, ensuring appropriate stock levels are maintained.
Coordinate with vendors to obtain quotes and manage the printing and production of collateral and promotional materials.
Support the development of event-related materials, including invitations and outreach communications.
Purchase Requisitions/Invoicing
Support purchase requisitions, invoice processing, and tracking of event and marketing expenses against approved budgets.
Other duties
Support broader marketing projects and contribute ideas to improve event execution, attendee engagement and marketing processes.
Education & Professional Certifications:
Bachelor's Degree
Candidate Profile:
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95 Sawyer Road
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