Brief Description of Position
The Global Learning & Development, Change & Communications Specialist works with stakeholders and subject matter experts to assess change impacts and readiness, develop integrated change and communication strategies, and create engaging content that drives adoption and sustained realisation of *** and MSD learning and development initiatives. The role combines structured change management with clear, audience-focused communications so employees understand what is changing, why it matters, what is expected of them, and where to find support.
Specific areas of responsibility include:
Assessing organisational readiness, change impacts and potential barriers to adoption, and developing appropriate mitigation plans.
Developing and executing integrated change management and communication strategies aligned with learning objectives and programme milestones.
Conducting stakeholder and audience analysis to determine engagement needs, communication requirements and appropriate channels.
Building stakeholder understanding, involvement and support throughout the change process, including addressing resistance and managing expectations.
Creating, curating and distributing clear, accurate and engaging multi-format content that informs, educates and inspires learners.
Translating complex programme or learning information into audience-relevant messages, calls to action and practical guidance.
Managing content and communication calendars to ensure activity is coordinated, timely and aligned with wider GLD priorities.
Providing change management guidance and practical support to sponsors, managers, employees and other stakeholders during implementation.
Managing relevant online resources and ensuring content remains accessible, accurate, current and easy to navigate.
Monitoring adoption, engagement and communication effectiveness, using metrics and stakeholder feedback to recommend improvements.
Qualifications, Skills & Experience
Education: Minimum Bachelors
Years of Experience: 2-6
Required:
Minimum of a bachelor s degree or currently in pursuit of degree completion.
3+ years of experience in change management, communications or marketing.
Exceptional written and verbal communication skills.
Strong interpersonal skills to work with stakeholders at all levels of the organization.
Proven ability to develop and execute change management or communication strategies.
Demonstrated knowledge of various change management frameworks and methodologies.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Willingness to travel as needed.
Preferred:
Pharmaceutical industry experience.
Learning and Development experience.
International experience.
EEO
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.