Marketing & Catering Assistant Director

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• Del Sur
• Marketing & Catering Assistant Director

Marketing & Catering Assistant Director

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Full-time

$24.00 - 26.00 per hour

Marketing & Catering Assistant Director

Location: Chick-fil-A Del Sur

Position Type: Full-Time (Leadership Level)

Reports To: General Operations Lead / Executive Leadership

Position Summary

The Marketing & Catering Assistant Director is a dynamic leadership role responsible for driving revenue growth, building brand awareness, and deepening community relationships for Chick-fil-A Del Sur. This position owns off-site catering sales and flawless execution, community partnerships, local restaurant marketing (LRM) events, and promotional collateral management. Additionally, this leader oversees all social media channels to keep guests engaged and build local brand loyalty, while directly supporting store operations as needed to maximize efficiencies, productivity, and overall restaurant profitability.

Key Roles & Responsibilities

1. Catering Operations & Sales Growth

• Catering Execution: Oversee end-to-end catering logistics, order accuracy, food staging, delivery coordination, and exceptional guest fulfillment for high-volume orders.
• Outside Sales & Growth: Proactively develop and expand outside sales relationships with local businesses, schools, churches, and community organizations to maximize sales growth.
• Collected Sales Tracking: Monitor, track, and reconcile catering sales, corporate invoicing, and accounts receivable to ensure timely collection and financial accuracy.

2. Local Restaurant Marketing & Community Relations

• Community Relations & Partnerships: Build, nurture, and maintain strong partnerships with local schools, sports leagues, non-profits, and civic organizations.
• Marketing Events & Spirit Nights: Plan, promote, and execute high-impact local events, Spirit Nights, and community fundraisers to drive restaurant traffic and give back to the community.
• Spotlight & Promotions: Utilize corporate Spotlight marketing tools and local campaigns to feature key products, seasonal promotions, and team members.
• Donations: Evaluate, coordinate, and process community donation requests in alignment with store giving budgets and brand guidelines.

3. Social Media Management & Digital Engagement

• Social Media Strategy & Execution: Manage all official store social media accounts (Instagram, Meta/Facebook, TikTok, Snapchat, etc.).
• Content Creation: Ensure consistent daily and weekly content posting (photos, videos, stories, reels) to generate meaningful engagement, drive follower growth, and keep Chick-fil-A Del Sur top-of-mind.
• Online Brand Voice: Maintain a positive, warm, and authentic brand voice, engaging directly with comments, messages, and local online communities.

4. Brand Standards, Materials & Collateral

• POP / Signage: Maintain and update Point of Purchase (POP) displays, interior/exterior signage, and promotional materials in compliance with Chick-fil-A corporate visual standards.
• BOG / DOC Ordering: Manage and order promotional materials, Be Our Guest (BOG) cards, Digital Offer Cards (DOCs), and marketing giveaways.

5. Operational Support & Performance Optimization

• Operational Support: Directly support daily FOH and BOH operations as needed to maximize throughput, operational efficiencies, productivity, and overall restaurant profitability.

Qualifications & Core Competencies

• Experience: 2+ years of experience in local marketing, catering sales management, community outreach, or brand management (Chick-fil-A marketing or catering leadership preferred).
• Social Media Proficiency: Hands-on experience creating high-quality, engaging content across Instagram, TikTok, Facebook/Meta, and Snapchat with a strong understanding of current social trends and audience growth strategies.
• Sales & Event Execution: Proven ability to build relationships, generate B2B sales leads, and coordinate seamless community events and high-volume catering orders.
• Communication & Brand Focus: Exceptional written, verbal, and visual communication skills with high attention to detail and brand integrity.
• Operational Adaptability: Energetic team player willing to jump onto the operational floor during peak meal rushes to support the team and maintain speed of service.

Chick-fil-A - Del Sur

17115 Camino Del Sur, San Diego, CA, 92127

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.