Marketing and Communications Specialist

This mid-level opportunity is ideal for an exceptional writer and editor who can translate complex technology, artificial intelligence, and emerging-technology topics into clear, engaging content for non-technical audiences. The successful candidate will bring strong editorial judgment, hands-on content-development experience, practical familiarity with AI tools, and the ability to manage multiple assignments in a deadline-driven environment.

Marketing Communications Specialist – IT & AI Content
Location: Boston, MA
Work Arrangement: Hybrid – 3 days onsite per week
Schedule: Monday–Friday, full-time, 40 hours per week
Pay: Up to $50.35 per hour, depending on experience
Position Overview
The Panther Group is seeking a skilled Marketing Communications Specialist to support an IT Services organization within a leading Boston-area higher education institution.

This mid-level opportunity is ideal for an exceptional writer and editor who can translate complex technology, artificial intelligence, and emerging-technology topics into clear, engaging content for non-technical audiences.

The Marketing Communications Specialist will develop and coordinate content across websites, email campaigns, newsletters, digital platforms, and user interfaces. The successful candidate will bring strong editorial judgment, hands-on content-development experience, practical familiarity with AI tools, and the ability to manage multiple assignments in a deadline-driven environment.

Candidates must be able to work onsite in Boston three days per week.
Key Responsibilities

• Write, edit, and proofread clear, polished communications for non-technical audiences.
• Develop content for websites, email campaigns, newsletters, digital platforms, and user interfaces.
• Translate complex IT, AI, data, and emerging-technology topics into practical and accessible information.
• Develop and maintain editorial calendars for coordinated, multichannel communications.
• Manage content projects from initial planning through publication.
• Collaborate with technical teams, subject-matter experts, and organizational stakeholders to ensure accuracy and alignment.
• Use AI tools to support drafting, editing, summarizing, research, and content optimization.
• Balance multiple projects, deadlines, and changing priorities while maintaining quality and consistency.
• Monitor audience engagement and content-performance metrics.
• Recommend improvements based on performance data, audience needs, and organizational priorities.
• Help ensure digital content is accessible, consistent, and user-focused.

Required Qualifications

• Professional experience in marketing, communications, content development, editorial management, or a related field.
• Exceptional writing, editing, proofreading, and storytelling abilities.
• Proven ability to communicate complex information clearly to a general audience.
• Experience producing content for websites, email, newsletters, or other digital channels.
• Experience developing, maintaining, or contributing to editorial calendars.
• Demonstrated ability to coordinate content across multiple channels.
• Practical experience using AI tools for drafting, editing, summarizing, research, or content optimization.
• Strong project-management and organizational skills.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Experience collaborating with subject-matter experts, technical teams, and cross-functional stakeholders.
• Ability to work onsite in Boston three days per week.

Preferred Qualifications

• Experience communicating about IT, artificial intelligence, data, analytics, or emerging technologies.
• Experience with content management systems, email-marketing platforms, or digital analytics tools.
• Familiarity with UX writing, user-interface copy, and web-accessibility standards.
• Experience developing multimedia or visual content, including graphics, video, or digital signage.
• Experience working in higher education, IT Services, or another large and complex organization.

What Will Help You Succeed

• Strong editorial judgment and attention to detail.
• Ability to quickly understand unfamiliar or technical subject matter.
• A practical, audience-focused approach to communication.
• Confidence working with multiple stakeholders and incorporating feedback.
• Adaptability and the ability to ramp up quickly.
• Commitment to producing accurate, accessible, and engaging content.