Market Specialist

Job Description

We are looking for a Market Specialist, Dallas. Based in the Dallas region and reporting to the Sales & Education Executive, Texas/Louisiana, this person is responsible for driving sales through education and support of the Sephora Stores in their territory, as well as fostering Beauty Advisor love of our company and positive brand perception.

SALES

• Achieve sales objective through consumer selling and driving conversion
• Develop and execute sales strategy for specific regions
• Drive conversion through coaching, negotiating, in store sales and resources to support promotional activities
• Demonstrate solid understanding of sales, product knowledge, events, operations and Sephora environment
• Create and oversee event execution, using territory field sales insight to influence schedule optimization
• Provide weekly sales performance /productivity, event activity and field need feedback to Regional Manager
• Build and maintain strong working relationships within Sephora and build Beauty Advisor love
• Gondola Management: Observe, investigate, facilitate and follow-through on all aspects of Gondola, including Inventory and Visual Merchandising.
• Obtain, understand, and act on Assortment Cycle Count (ACCR) Reports
• Partner with Store Teams to ensure gondola is always fully stocked
• Partner with Sephora to develop and execute innovative in-store events
• Communicate sales goals and client engagement strategy
• Maximize selling staff’s productivity thru clear goal setting, schedule optimization and overall goal management
• Proactively identify inventory/stock issues that may impact business
• Follow individual scheduling guidelines when set by Sephora and ensure internal alignment
• Maintain individual in store bookings via Sephora’s Happening Now system

EDUCATION AND ARTISTRY

• Be an outstanding role model for education and artistry skill and lead by example
• Execute training objectives set by Education and Sales Leadership
• Ensure Sephora cast is well-versed in brand messaging, differentiation and assortment
• Provide feedback to ensure effective delivery of sales techniques to maintain and acquire new customers
• Deliver brand trainings to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry based on curriculum set by Education and Sales leadership

ADMINISTRATIVE

• One office day per month to manage reporting of sales, training trackers and other reports as needed
• Strategically build quarterly calendars with SEE in Outlook
• Timely completion of monthly expense reports (if applicable)
• Clear and effective email communication in a timely manner

• Charismatic individual with strong negotiation and communication talents
• Availability to work Tuesday-Saturday and key business hours as needed
• Must be capable to travel, drive and maintain a valid driver's license, with proof of insurance
• Must be physically able to carry boxes of a reasonable weight and work in a fragrance filled, cosmetic environment

Qualifications

• Must have two or more years’ experience in field sales, leadership, retail management, preferably within the cosmetics industry. Sephora experience preferred
• Solid understanding of sales, product knowledge, events and operations in the cosmetic industry.
• Must have exceptional communication skills, both written and verbal, as well as exceptional interpersonal skills
• Must be able to exhibit basic beauty make up skills
• Deep understanding of the retail market and current beauty trends
• Ability to coach and develop staff in order to achieve goals
• Enthusiastic mentor and strategic thinker
• Charismatic individual with strong negotiation and communication talents
• Must be able to travel, drive and maintain a valid driver's license, with proof of insurance
• Must be physically able to carry boxes of a reasonable weight and work in a fragrance filled, cosmetic environment.