Market Operations Director

Overview

Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Tenet Physician Resources, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Tenet Physician Resources - Massachusetts

The Market Director of Practice Operations will oversee all market operations for physician employed practices, and will conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organization's Mission, Vision and Values. The Director will manage the Manager(s) of Market Operations and will oversee the activities in the market practices including physician human resources requirements, customer service, customer satisfaction, financial analysis, business information systems, practice profile analysis and compliance with regulatory bodies.

Local travel required to Framingham, Worcester, and Natick, MA.

Responsibilities

• Works closely with hospital A-Teams to review budgets and develop and implement new physician opportunities
• Manage physician practices to budgeted expectations
• Ensure practices are operating within Tenet compliance regulations
• Ensure all physicians and leaders understand business aspects of their practice
• Manages individual physician relationships maintaining balance between meeting pro-forma expectations and keeping the physician positive
• Develops and implements goals and objectives for the market
• Works with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs
• Ensures regulatory compliance with agencies such as OSHA, CLIA, Medi Cal, DHS and others as appropriate.

Qualifications

• Five or more years of hands-on managerial experience in a medical practice including management responsibility of all operational areas including HR and finance, as well as experience interacting with physicians and senior executives
• Bachelor's degree or an equivalent combination of education and experience
• Demonstrated skill using MS Office products including Excel, Word, Power Point and Outlook
• Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management
• Excellent written and verbal communication skills with the ability to establish and maintain effective working relationships at all levels within the organization
• Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
• Ability to establish priorities and coordinate work activities, with the ability to take initiative and exercise independent judgment, decision making and problem solving expertise
• Excellent organizational skills with the ability to gather, analyze and interpret information and make effective recommendations to senior level leaders

Organization Description

Saint Vincent Medical Group, within Saint Vincent Physician Services, strives to provide patient-centered healthcare and invite our patients and their families to be a part of the care team as shared members in the decision-making and treatment process. Skilled physicians and a caring, compassionate staff focus on helping each patient have a positive and hassle-free experience with personalized attention. Our modern, comfortable facilities are equipped with advanced diagnostic and treatment technologies and are conveniently located.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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